Dental-Reputation Manager Confidential Downey, CA Job Details Full-time From $25 an hour 11 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Web analytics reporting Spanish Reputation management De-escalation techniques Conflict de-escalation Dental office experience Customer satisfaction improvement Brand promotion Full Job Description Dental Reputation Manager-Yelp & Google Review Specialist Must have Dental Background We're looking for a proactive, sharp, and customer service focused- Reputation Manager to elevate our online presence and strengthen patient satisfaction.

What we need:

Proven experience in Yelp/Google reviews Dental experience is a need Strong experience managing Yelp, Google, and online reputation platforms Excellent customer service with the ability to resolve problems quickly and professionally Skilled in de-escalation and turning negative experiences into positive outcomes Organized, responsive, and confident communicator Ability to track reviews, respond promptly and execute strategies that boost ratings and overall reputation We offer great benefits! Looking forward to hearing from you!

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): How many years experience do you have as a reputation manager? How do you handle a sudden drop in star ratings or a spike in negative reviews? What strategies do you use to consistently increase positive reviews without asking in a way that violates platform guidelines? How comfortable are you with dashboards, review alerts, and analytics reporting? What KPI's do you track weekly or monthly?

Experience:

Dental office: 1 year (Preferred) Managing online reputation: 1 year (Preferred) Increasing positive reviews: 1 year (Preferred)

Language:

Spanish (Preferred)

Work Location:

In person