Bilingual Dental Office Manager

• Spanish Required La Puente Family Dentistry
• 4.0 La Puente, CA Job Details Full-time $32
• $38 an hour 17 hours ago Qualifications Spanish Customer communication Accounts receivable management In-person customer service HIPAA English Team development Dental terminology Computer skills Team motivation (leadership skill) Team building Full Job Description Bilingual Dental Office Manager
• Spanish Required La Puente Family Dentistry
• La Puente, CA Full-Time | $32
• 38/hour, depending on experience La Puente Family Dentistry is a new private dental practice opening in La Puente, California.

We are looking for an experienced, organized, and motivated Bilingual Dental Office Manager to help build and manage the practice from the ground up. This is a great opportunity for someone who wants to take ownership of the front office, help create strong systems and workflows, and grow with a new practice long-term. Fluent conversational Spanish and English are required due to the needs of our patient population. Responsibilities The Office Manager will help oversee the day-to-day administrative and business operations of the practice, including: Managing the front office and overall patient experience Answering phones and overseeing appointment scheduling Managing new-patient intake and communication Coordinating treatment plans and helping patients understand treatment and financial options Presenting treatment and following up on unscheduled treatment Verifying dental insurance benefits and eligibility Understanding PPO dental insurance plans, deductibles, annual maximums, frequencies, and limitations Submitting and following up on insurance claims Managing insurance aging and outstanding claims Collecting patient balances and maintaining healthy accounts receivable Monitoring daily production and collections Managing patient confirmations, recalls, and reactivation Maintaining an efficient doctor and hygiene schedule as the practice grows Training and supervising front-office staff Helping recruit, onboard, and train additional team members Creating and maintaining office systems, policies, and workflows Monitoring key practice metrics such as production, collections, case acceptance, new patients, scheduling, and accounts receivable Working closely with the owner-dentist to identify and solve operational problems Helping create a positive, accountable, and professional team culture Maintaining HIPAA compliance and patient confidentiality

Qualifications Required:

Fluent conversational Spanish and English Previous dental-office experience Strong understanding of dental terminology and treatment Excellent communication and customer-service skills Comfortable discussing treatment costs and financial arrangements with patients Highly organized, dependable, and detail-oriented Strong computer and administrative skills Ability to lead a team and take ownership of problems Comfortable working directly with the owner-dentist in a growing practice

Strongly Preferred:

Previous dental office management experience 3+ years of dental front-office or management experience PPO insurance experience Treatment coordinator experience Experience with dental claims, AR, and insurance follow-up Experience managing production and collections Experience helping open or grow a dental practice Experience with Curve Dental or similar dental practice-management software Who We're Looking For We are looking for more than someone who can simply run the front desk. The ideal candidate is a strong operator and leader who is proactive, organized, comfortable making decisions, and capable of helping build an efficient practice.

You should be someone who:

Notices problems and works to solve them Follows through without needing constant reminders Communicates professionally with patients and team members Is comfortable holding employees accountable Understands the business side of dentistry Can balance excellent patient service with strong financial performance Wants to grow with the practice long-term Because this is a new office, the position will initially be hands-on. As the practice grows, the Office Manager will increasingly focus on leadership, management, systems, and overall practice performance. Compensation $32

• 38 per hour , depending on experience and qualifications.

There will also be an opportunity for performance-based bonuses as the practice grows. Full-time position with approximately 40 hours per week . Benefits may be added as the practice grows. About La Puente Family Dentistry La Puente Family Dentistry is a new private dental practice focused on providing high-quality, honest, and comprehensive dental care in a modern and welcoming environment. Our goal is to build a strong long-term team and create a practice where patients receive excellent care while employees have the opportunity to grow professionally. To Apply Please submit your resume along with a brief response answering: How many years of dental office experience do you have? How many years have you worked in a dental management or leadership position? Are you fluent in conversational Spanish and English? Which dental software programs have you used? Describe your experience with PPO insurance, treatment coordination, collections, and accounts receivable. Have you ever helped open, grow, or significantly improve the operations of a dental practice? Spanish fluency will be verified during the interview process.

Pay:

$32.00

• $38.

00 per hour Expected hours: 40.0 per week

Work Location:

In person