We are looking for an experienced Practice Manager to lead daily operations for a busy healthcare office. This role is responsible for creating an efficient, patient-centered environment while supporting providers and staff across both clinical and administrative functions. The ideal candidate brings strong leadership, sound operational judgment, and the ability to guide teams through competing priorities with care and empathy.

Responsibilities:

• Direct daily practice operations to ensure smooth scheduling, front-office coordination, and consistent administrative support across the clinic
• Lead, coach, and supervise a team of approximately 12 to 15 employees, fostering accountability, collaboration, and growth
• Oversee recruitment, onboarding, training, performance discussions, and employee relations matters to maintain a productive workplace
• Partner closely with providers and cross-functional team members to improve workflow, communication, and service delivery
• Resolve patient, employee, and provider concerns with tact, including managing escalated situations and supporting effective conflict resolution
• Monitor patient experience standards and implement practical improvements that strengthen service quality and satisfaction
• Use operational data and key performance indicators to identify gaps, track outcomes, and drive ongoing performance improvements
• Maintain compliance with healthcare policies, documentation standards, and internal procedures across office operations
• Support administrative functions such as office supply oversight, reception coverage coordination, and accounts payable processes as needed