Lead Dental Administrator / Treatment Coordinator - Surgical & Denture Practice (Full-Time) Our growing surgical and denture practice is seeking an experienced, organized, and motivated Lead Dental Administrator to oversee and manage all front office operations. This is a key leadership role ideal for someone who thrives in a fast-paced environment, enjoys taking ownership of systems and patient flow, and is confident managing the front office independently. The ideal candidate will have strong experience in Medicaid, insurance coordination, treatment planning, and patient scheduling related to surgical and restorative dental treatment. Experience with dentures, implants, oral surgery, or full-arch cases is highly preferred. Key Responsibilities Serve as the primary point of contact and lead front office team member for the practice Manage all day-to-day front office operations efficiently and professionally Greet and assist patients with excellent customer service and professionalism Verify insurance benefits and eligibility, with extensive focus on Medicaid coordination and billing Present treatment plans and review costs, financing, and payment options with patients Coordinate scheduling for surgical procedures, denture appointments, extractions, and restorative treatment Manage patient communication, recalls, appointment confirmations, and follow-up care Process insurance claims, Medicaid billing, payments, financing paperwork, and account balances Maintain accurate patient records and ensure smooth office workflow Work closely with doctors and clinical staff to support efficient scheduling and exceptional patient care Help establish and improve office systems and operational processes as the practice grows Qualifications Minimum 3 years of dental front office or treatment coordinator experience Strong Medicaid knowledge and experience is
REQUIRED
Extensive experience with insurance verification, claim processing, and treatment coordination Experience presenting treatment plans and discussing financial arrangements confidently Experience in oral surgery, implants, dentures, prosthodontics, or full-mouth restorative cases preferred Comfortable working independently and managing a busy front office environment Knowledge of dental terminology and procedures Experience with OpenDental or similar dental software Excellent communication, multitasking, and organizational skills Strong attention to detail and ability to problem solve proactively Professional, dependable, and patient-focused attitude Why Join Our Team Opportunity to play a leadership role in a growing surgical and denture practice Work alongside an experienced and supportive clinical team Modern office focused on high-quality patient care and experiences Competitive pay based on experience Long-term growth and leadership opportunities within the practice If you are an experienced dental administrator with strong Medicaid knowledge who is looking for a leadership role where you can make a meaningful impact and help drive the success of a growing practice,
Job Type:
Full-time Pay:
From $24.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance