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Gangi Dental Care
Office Lead
Career Insights for Dental Office Manager
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Based on Florida data
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What they do
A Dental Office Manager manages a dental office. Works with dentists and dental assistants and hygienists. Manages business operations and administration for an office, including scheduling, bookkeeping, billing, patient records, equipment and supply orders.
$60,477 / year median in Florida
+15% projected growth
Job Description
Office Lead at Gangi Dental Care Office Lead at Gangi Dental Care in Bradenton, Florida Posted in 11 days ago.
Gangi Dental Care is looking for an energetic, organized, and results-driven Bilingual Dental Office lead to lead our Manatee office.
We are looking for more than someone who can simply lead an office. We want a leader who takes ownership, develops their team, creates an exceptional patient experience, and is motivated to grow the practice.
Your RoleAs the Dental Office Lead, you will oversee the day-to-day operations of the practice and ensure the office is organized, productive, patient-focused, and working toward its financial and operational goals.
You will be responsible for three key areas: People, Operations, and Results.
Leadership & Team DevelopmentLead, motivate, and hold the team accountable.
Create a positive, professional, and high-energy work environment.
Coach employees and help develop future leaders.
Conduct daily huddles and communicate expectations clearly.
Address performance concerns promptly and professionally.
Work closely with doctors, clinical staff, front desk, treatment coordinators, and management.
Lead by example and help build a culture of teamwork and accountability.
Office OperationsOversee daily front-office and administrative operations.
Maintain an organized and productive patient schedule.
Monitor confirmations, cancellations, no-shows, recalls, and unscheduled treatment.
Make sure patients receive excellent customer service from their first phone call through checkout.
Ensure patient accounts, documentation, payments, insurance information, and office records are accurate.
Monitor employee schedules, attendance, timekeeping, and productivity.
Ensure company policies and procedures are followed consistently.
Identify problems quickly and bring solutionsnot just problemsto leadership.
Production, Collections & GrowthTake ownership of office production and collection goals.
Review daily, weekly, and monthly performance.
Work with the team to keep the schedule productive and patients in the chair.
Monitor treatment acceptance and outstanding treatment.
Help reactivate existing patients and grow the patient base.
Reduce cancellations and unused schedule time.
Help the team convert incoming calls into scheduled appointments.
Monitor key performance indicators and create action plans when goals are not being met.
Protect the profitability and financial health of the practice.
Who We Are Looking ForThe ideal candidate is:
Bilingual in English and SpanishOutgoing, confident, and professionalA natural leader who enjoys developing peopleGoal-oriented and motivated by resultsHighly organized and able to multitaskComfortable working in a high-volume, fast-paced dental officeStrong on the phone and in face-to-face communicationAble to handle difficult conversations professionallySolution-oriented and proactiveComfortable reviewing numbers, reports, production, and collectionsPassionate about customer service and patient careCoachable and interested in continued professional growthDental management experience is strongly preferred.
Experience with dental scheduling, insurance, treatment coordination, collections, accounts, and dental practice management software is a plus.
What Success Looks LikeA successful leader does not simply keep the office running. They know their numbers, understand their patients, develop their team, identify problems before they become bigger issues, and consistently work toward improving the practice.
We want someone who can walk into the office each morning and ask:
What does my team need today? What do our patients need? What do the numbers tell me? And what can I do to make this office better?
Why Gangi Dental Care?
At Gangi Dental Care, we believe leadership should come with opportunities for growth.
We invest in training and development and are looking for individuals who want to build a career not simply find their next job.
Our mission is to keep our patients' teeth healthy for life, while creating an environment where our team can learn, grow, and make a meaningful difference in our patients' lives.
If you are passionate about leadership, dentistry, people, and results, we want to meet you.
Apply today and tell us why you are ready to lead, grow, and make an impact at Gangi Dental Care one smile at a time. recblid s2x00i5uz0ezu4cfnidcld30l2ck6w
Type:
full-timeJob Description:
Are you a strong leader who loves people, thrives in a fast-paced environment, and knows how to turn goals into results?Gangi Dental Care is looking for an energetic, organized, and results-driven Bilingual Dental Office lead to lead our Manatee office.
We are looking for more than someone who can simply lead an office. We want a leader who takes ownership, develops their team, creates an exceptional patient experience, and is motivated to grow the practice.
Your RoleAs the Dental Office Lead, you will oversee the day-to-day operations of the practice and ensure the office is organized, productive, patient-focused, and working toward its financial and operational goals.
You will be responsible for three key areas: People, Operations, and Results.
Leadership & Team DevelopmentLead, motivate, and hold the team accountable.
Create a positive, professional, and high-energy work environment.
Coach employees and help develop future leaders.
Conduct daily huddles and communicate expectations clearly.
Address performance concerns promptly and professionally.
Work closely with doctors, clinical staff, front desk, treatment coordinators, and management.
Lead by example and help build a culture of teamwork and accountability.
Office OperationsOversee daily front-office and administrative operations.
Maintain an organized and productive patient schedule.
Monitor confirmations, cancellations, no-shows, recalls, and unscheduled treatment.
Make sure patients receive excellent customer service from their first phone call through checkout.
Ensure patient accounts, documentation, payments, insurance information, and office records are accurate.
Monitor employee schedules, attendance, timekeeping, and productivity.
Ensure company policies and procedures are followed consistently.
Identify problems quickly and bring solutionsnot just problemsto leadership.
Production, Collections & GrowthTake ownership of office production and collection goals.
Review daily, weekly, and monthly performance.
Work with the team to keep the schedule productive and patients in the chair.
Monitor treatment acceptance and outstanding treatment.
Help reactivate existing patients and grow the patient base.
Reduce cancellations and unused schedule time.
Help the team convert incoming calls into scheduled appointments.
Monitor key performance indicators and create action plans when goals are not being met.
Protect the profitability and financial health of the practice.
Who We Are Looking ForThe ideal candidate is:
Bilingual in English and SpanishOutgoing, confident, and professionalA natural leader who enjoys developing peopleGoal-oriented and motivated by resultsHighly organized and able to multitaskComfortable working in a high-volume, fast-paced dental officeStrong on the phone and in face-to-face communicationAble to handle difficult conversations professionallySolution-oriented and proactiveComfortable reviewing numbers, reports, production, and collectionsPassionate about customer service and patient careCoachable and interested in continued professional growthDental management experience is strongly preferred.
Experience with dental scheduling, insurance, treatment coordination, collections, accounts, and dental practice management software is a plus.
What Success Looks LikeA successful leader does not simply keep the office running. They know their numbers, understand their patients, develop their team, identify problems before they become bigger issues, and consistently work toward improving the practice.
We want someone who can walk into the office each morning and ask:
What does my team need today? What do our patients need? What do the numbers tell me? And what can I do to make this office better?
Why Gangi Dental Care?
At Gangi Dental Care, we believe leadership should come with opportunities for growth.
We invest in training and development and are looking for individuals who want to build a career not simply find their next job.
Our mission is to keep our patients' teeth healthy for life, while creating an environment where our team can learn, grow, and make a meaningful difference in our patients' lives.
If you are passionate about leadership, dentistry, people, and results, we want to meet you.
Apply today and tell us why you are ready to lead, grow, and make an impact at Gangi Dental Care one smile at a time. recblid s2x00i5uz0ezu4cfnidcld30l2ck6w