Office / Front Desk Lead Chiropractic Office - [Lake City, FL] We are a fast-paced, high-volume chiropractic office looking for an experienced Lead Front Desk / Front Office Manager who thrives in a leadership role and takes pride in keeping an office organized, efficient, and welcoming. This is an opportunity for a strong front office professional ready to step into a key leadership position with growth potential into full office management. About the Role We are seeking a highly organized, detail-oriented Office Manager / Front Desk Coordinator who thrives in a fast-paced medical environment and excels at multitasking. This role is ideal for someone who can seamlessly balance patient-facing responsibilities with behind-the-scenes office operations—often at the same time—while maintaining professionalism, accuracy, and a calm presence. You will serve as the central hub of the practice, managing competing priorities and ensuring smooth daily workflow for patients, providers, and staff. Key Responsibilities Front Desk & Patient Coordination Greet and assist patients while simultaneously managing phone calls, scheduling, and walk-in needs Answer high-volume calls, respond to patient questions, and manage appointment changes in real time Verify patient information and insurance while maintaining efficient patient flow Communicate clearly and compassionately with a diverse patient population Handle sensitive situations with discretion, empathy, and professionalism Maintain HIPAA compliance in a busy, shared workspace Office Management & Operational Multitasking Oversee daily office operations while supporting front desk coverage Manage office and medical supply inventory without disrupting patient-facing duties Coordinate vendors, labs, and facility needs while prioritizing clinical workflow Support providers and staff with administrative needs in real time Track tasks, deadlines, and follow-ups across multiple systems and stakeholders Identify workflow bottlenecks and proactively problem-solve What Success Looks Like in This Role You can switch tasks quickly without losing accuracy You stay calm, organized, and courteous during peak patient volume You prioritize urgent matters while keeping long-term tasks moving forward You anticipate needs before they become problems Qualifications 2+ years of experience in a medical office or healthcare administrative role Proven ability to multitask in a high-volume, patient-facing environment Strong organizational, time-management, and prioritization skills Comfort using EHR systems, scheduling tools, and standard office software Clear, confident communication skills under pressure Bilingual Preferred Bilingual (English/Spanish) strongly preferred to support effective communication with our patient population Preferred (Not Required) Experience managing front desk operations in a busy clinic Familiarity with insurance verification, referrals, or prior authorizations Experience supporting multiple providers simultaneously

Job Type:

Full-time Pay:

From $21.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person