Veterinary Practice Manager - Join Our Amazing Team!

Position Title:

Veterinary Practice Manager Reports To:

Owner & Medical Director About the Role Do you love leading teams, creating positive change, and making an impact in veterinary medicine? We're looking for a dynamic, people-focused, problem-solving superstar to step into the role of Veterinary Practice Manager at our busy, fun-loving, pet-obsessed hospital! In this leadership role, you'll be the glue that holds it all together—from team morale and scheduling to guest satisfaction and business success. If you thrive in fast-paced environments, love coaching others, and care deeply about animals and people—this might just be your dream job. What You'll Do (a.k.a. Your Superpowers) Team Leadership Manage, mentor, and motivate our amazing team of technicians, and GSRs Create schedules that keep things running smoothly (and keep your team smiling!). Provide ongoing feedback and coaching that inspires growth. Hire top talent, train like a pro, and build a culture of positivity and accountability. Scheduling & Flow Build weekly/monthly schedules and make sure all departments are ready to rock. Spot bottlenecks and fix them before they become problems. Collaborate with leads to ensure smooth appointments, surgeries, and patient flow. Client Experience Be the go-to person for resolving guest concerns with empathy and care. Train the team to deliver top-tier exceptional guest service —warm welcomes, great communication, and memorable experiences. Working beside team, and able to perform other support roles as needed Financial & Administrative Wizardry Oversee daily financial accuracy in Ezyvet. Assist with payroll, monitor timecards, and handle corrections like a boss. Track KPIs like client retention, average ticket, and productivity—and help us keep growing. Inventory Heroics Order smart, track usage, and reduce waste. Collaborate with Medical Director to keep shelves stocked without going over budget. Build great relationships with vendors. Strategic Operations Lead and participate in leadership meetings with ideas and solutions. Help us hit goals, grow the hospital, and make it an even better place to work and visit. Support marketing efforts and community outreach projects. What You Bring 2-3+ years of veterinary leadership or hospital management experience. CVPM- preferred but not required Bachelor's degree Deep knowledge of vet workflows, terminology, and software (Ezyvet users—we love you). Strong leadership, communication, and conflict-resolution skills. Organizational wizardry and a passion for people development. KPI-savvy and excited to drive results! Technicial skills and customer service skills Physical Requirements Able to sit or stand for long periods. Capable of lifting 40 pounds (sometimes our furry friends need a boost!). Why You'll Love Working With Us We know that great people make great hospitals—and we take care of our team like family! Here's what we offer: Health Insurance Dental & Vision Insurance 401(k) with 3% Company Match Short-Term Disability (STD) Awesome Employee Pet Care Discounts Pay Based on Experience And of course… A team that celebrates wins, supports one another, and loves what we do!

Job Type:

Full-time Pay:

From $39,500.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Relocation assistance Uniform allowance Vision insurance

Work Location:

In person