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Medical Operations Manager/ Practice Manager
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Medi-Weightloss
Melbourne, FL (In Person)
Full-Time
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Job Description
Clinic Manager — Medi-Weightloss, Melbourne, FL Are you passionate about health and wellness? Do you thrive on empowering others to reach their personal and professional goals? Do you live a healthy lifestyle and feel driven to inspire others to do the same? If so, we'd love for you to join our team at Medi-Weightloss in Melbourne, FL. About Us At Medi-Weightloss, we're more than a weight loss clinic we're a movement dedicated to transforming lives through medically supervised weight loss programs. As the obesity epidemic continues to grow, our mission to help people live longer, healthier lives has never mattered more. Our rapidly expanding franchise is looking for talented, driven professionals ready to make a lasting impact in the health and wellness industry. About the Role As Clinic Manager, you'll sit at the heart of our mission, leading a fast-paced, multifaceted operation with energy and precision. This role blends leadership, sales, and clinical expertise, giving you the chance to inspire your team, build real relationships with patients, and drive the clinic's success. You'll oversee every aspect of clinic operations clinical, financial, operational, personnel, and administrative while delivering exceptional service and exceeding sales goals. Why Join Us? Make a difference. Help patients achieve life-changing health transformations. Grow your career. Join a rapidly expanding franchise with real opportunities for advancement. Thrive in a dynamic environment. Take on a role that combines leadership, sales, and clinical expertise. Work with a supportive team. Collaborate with passionate professionals who share your commitment to wellness. Essential Job Functions Leadership & Management Use strong interpersonal skills to communicate clearly and effectively with patients and staff, both in person and over the phone. Drive operational excellence by meeting or exceeding company-defined Key Performance Indicators (KPIs). Coach and mentor staff toward their performance goals, building a culture of continuous improvement and professional development. Lead weekly team meetings to align on goals, deliver ongoing training, and maintain franchise consistency. Take a hands-on approach to enforcing company policies, ensuring clinic cleanliness, staff accountability, and operational efficiency. Apply strong organizational, multitasking, and prioritization skills to complete responsibilities accurately and on time. Proactively identify and resolve issues across clinical, operational, service, and personnel areas, putting solutions in place quickly. Anticipate challenges and opportunities before they arise. Administrative Manage daily operations, including opening and closing procedures, patient registration, scheduling, and cash handling. Oversee verification of benefits, EMR reporting, product sales, inventory management, and banking tasks. Use company-approved telephone scripts to schedule appointments and engage patients effectively. Conduct individual consultations to present services, onboard new patients, and drive sales. Follow up with patients to track progress, address missed appointments, and ensure a positive experience. Clinical Perform clinical tasks including patient vitals, EKGs, injections, and phlebotomy (training provided if needed). Counsel patients on their progress and dietary goals during weekly visits, offering personalized support. Document patient progress accurately in charts and/or EMR systems. Take on additional clinical duties as needed to support the team and patients. Who We're Looking For We're seeking self-motivated medical professionals with a dynamic personality and a genuine passion for helping others.