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Benjamin J. Cousins MD PA Plastic Surgery
Medical Office Manager
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What they do
A Medical Office Manager manages a medical practice office for a physician or a group of physicians. Works with physicians; supervises scheduling, bookkeeping, billing and medical records, equipment and supply orders, and other business or administrative work in the office.
$61,673 / year median in Florida
+9% projected growth
Job Description
Medical Office Manager Benjamin J. Cousins MD PA Plastic Surgery Miami Beach, FL Job Details Part-time | Full-time $60,000 - $70,000 a year 5 hours ago Benefits Continuing education credits Health insurance Dental insurance Paid time off On-the-job training Employee discount Professional development assistance Flexible schedule Qualifications Social media advertising campaigns Spanish Health insurance co-pays Medical documentation Overseeing health insurance pre-certification Medicare Commercial insurance knowledge Copy machines Online advertising English Scanning Workers' compensation insurance knowledge Records management Medicare regulations Fax machines Centers for Medicare & Medicaid Services (CMS) billing regulations Medicaid regulations Medical claims submission Medicaid Medical assisting Faxing Instagram Patient collections management Full Job Description Applicants for the MEDICAL ASSISTANT and/or office Manager positions
MUST HAVE THESE
Qualities and should expect to be promoted to an advanced position of CLINICAL and BusinessOFFICE MANAGER
within 6-months with increase in salary: 1. Must peak Spanish and English 2. Must have Medical Assistant experience, and while there isON THE JOB
TRAINING, and EDUCATION, it makes it much easier if you have experience on board already. The environment is easy, slow paced learning while working 1 on 1 with experienced doctors/surgeons and other experienced staff. 3. Must be familiar with medical billing and submitting private commercial insurance, workman's compensation, and medicare claims. The office uses Tebra (Kareo) to submit insurance claims, and an individual must be able to properly verify insurance benefits and COLLECT co-pay(s), deductibles, IN-Network vs Out of Network benefits. 4. Must have and/or be willing to learn and use all social media and advertising media and have a desire to advertise and promote the business along 1 on 1 with the staff and physicians/doctors. Medical billing, authorizations and obtaining insurance benefits are key to the position. Applicants must have a strong work ethic and be able to use a computer, email, copy/fax, digital camera. Full on the job training in a low stress, comfortable environment with plenty of support team members. Other Basic Duties include for all staff include but are not limited to: As a clinical staff and/or office managers, one understands and realizes that it is his/her responsibility andFUNDAMENTAL DUTY
to ensure that all aspects of the office run and operate efficiently and smoothly. If they do not, this reflects poorly on everyone as well as the entire office and other staff, the physician and surgical practice. The Office Managers and assistants should be comfortable taking charge and taking the initiative to solve problems (preferably before they are recognized as problems). With thoughtful communication and teamwork, the office runs very smoothly and efficiently. The Office Managers and assistant office managers are the planners, bosses organizers, communicators and are always working behind the scenes of the office to make the office and medical practice work better, more efficient, more profitable and more enjoyable for all, especially patients.- Collection and billing are fundamental to the medical and surgical practice and to be considered at all times.
- The Office Manager and assistant office managers will discuss with appropriate patients submission of online 5-star reviews to Healthgrades/Google/Yelp and other agencies to increase web and social media presence.
- Staff must understand and comply with federal HIPPA laws, Medicare/Medicaid guidelines and rules. Management of ON CALL Schedules at multiple Hospitals including submission of timesheets when required as well as timely and accurate Text or Phone calls relaying the appropriate location, patient name, DOB/MR#, physician call back number.
- Advertising and marketing Botox/Juvederm aesthetic products and services to build a patient, referral and clientele base.
- Greet and assist patents entering office in a professional and courteous manner and are responsible for checking patents in and out of office including processing payments
- Obtaining high quality pre-op and post op photographs suitable for print media in magazines, Instagram pages and web publication.
- Clean rooms in-between patients, and set-up for in office procedures
- Social media and website updates and management, advertisement, updates and marketing presentations, ads, notices, emails and offers etc so as to generate positive publicity and thus build a patient and client base for the practice and business.
- Gather patent information and input into office electronic medical records system Kareo.
- Responsible for all incoming calls. As well as missed calls, voice messages, emails, faxes and verbal communication from others.
- Provide callers with appropriate information, for both cosmetic and Hand patients.
- Responsible for all office incoming and out-going fax/scan/email information as well as proper distribution of documents.
- Responsible for all patient office and surgery scheduling: including appointments for all patients this includes re-scheduling when needed
- Print out doctor's morning schedule prior to his arrival, and /or keep it organized and available within the online EMR
- Prepare patient/treatment rooms for the day (includes stocking supply's) as well as preparing/ensuring unexpired, appropriate amounts of botox/dysport or fillers for physician.
- Call and re-confirm the clinic and operative patients that are scheduled for office visits no later than 24-48 hours in advance and keeping the appointment calendar in the EMR/Kareo updated at all times.
- Verify Insurance benefits as well as deductible information and communicate this with the patients.
- Handle hospital consults and request for orders and forward to physician.
- Take hospital consults and request for orders and forward to physician.
- Keep inventory or supplies, discuss need to reorder, reorder and stock office supplies and medical supplies: Including but not limited to breast implants, injectables compression garments, special tools, etc, as well as paper goods, treatment room supplies, water, hospitality items.
- Maintain an active list of on call hospitals
- Organize and update on call schedule as they become available
- Find coverage for physician if he is unable to take call.
- Credential physician when necessary with corresponding hospitals
- Verifying paychecks from Hospitals match with physician work schedule
- Professional, thoughtful, respectful and thorough performance and practice of these duties and other duties not listed above which are self explanatory and intuitive to any medical assistant, medical office personnel, dental assistant, office manager, physician assistant, physician or other.