We are seeking an experienced and motivated Dental Treatment Coordinator to join our front office team. In this role, you will be responsible for helping patients understand their diagnosed treatment plans, breaking down insurance coverage, presenting financial options, and managing scheduling to optimize practice production. The ideal candidate has a strong background in dental front-office operations, comprehensive knowledge of PPO/HMO insurance billing, and a proven track record of driving case acceptance.

Key Responsibilities Treatment Presentation:

Meet with patients in a private consultation setting to explain diagnosed treatment paths, timelines, and the long-term health value of the recommended procedures.

Financial Coordination:

Verify dental insurance eligibility, calculate precise out-of-pocket costs, and present flexible third-party financing arrangements (e.g., CareCredit, Cherry).

Case Acceptance & Follow-Up:

Answer patient questions, address objections regarding cost or anxiety, and proactively follow up with patients who have outstanding unscheduled treatment plans.

Schedule Optimization:

Coordinate closely with dentists and hygienists to ensure the daily schedule is filled with high-production treatments and minimized gaps.

Administrative Operations:

Oversee insurance pre-authorizations, manage claims tracking, and input data accurately using practice management software.

Qualifications & Requirements Experience:

Minimum of 2+ years of experience in a dental front office or as a dental treatment coordinator (Required).

Software Proficiency:

Hands-on experience with dental software such as [Dentrix / Open Dental / Eaglesoft].

Insurance Knowledge:

In-depth understanding of dental insurance coding (CDT), billing procedures, and claims processing.

Communication Skills:

Outstanding verbal and written communication skills with a compassionate, patient-centered approach.

Language:

[

Optional:

Bilingual in English/Spanish is highly preferred]. Benefits & Perks Competitive hourly pay based on experience. Performance-based bonuses or commission structures. Paid Time Off (PTO) and paid holidays. 401(k) retirement plan with employer matching. Ongoing professional training and advancement opportunities.

Pay:

$21.00 - $26.00 per hour

Work Location:

In person