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Palm Lux Aesthetics
Practice Manager - Luxury Medical Aesthetics
Career Insights for Medical Practice Manager
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What they do
A Medical Practice Manager manages a medical practice office for a group of physicians or other health care providers. Works with clinicians and hires and supervises administrative staff. Oversees business operations and office administration, including scheduling, bookkeeping, billing, medical records and equipment and supply orders.
$82,516 / year median in Florida
+3% projected growth
Job Description
•Opening December 1st•Practice Manager - Luxury Medical Aesthetics Palm Lux Aesthetics | Palm Beach Gardens, FLFull-Time | $65,000 Base + Performance Bonuses Palm Lux Aesthetics is a new luxury medical aesthetics practice in Palm Beach Gardens dedicated to delivering exceptional, natural-looking results through personalized care, aesthetic expertise, and today's leading technology. We are seeking an exceptional Practice Manager to help launch, operate, and grow Palm Lux. This is not a traditional medical office manager position. We are looking for someone who combines luxury-level hospitality, strong sales ability, exceptional organization, and genuine enthusiasm for medical aesthetics. The Practice Manager will be the face of the Palm Lux experience—from a patient's first phone call through consultation, treatment, checkout, rebooking, and ongoing relationship with the practice. What You'll Do Deliver an exceptional, polished patient experience from arrival through checkout Manage incoming calls, texts, website inquiries, scheduling, confirmations, and patient follow-up Convert inquiries into consultations and consultations into long-term Palm Lux patients Educate patients on available treatments, skincare, treatment plans, and future appointments Work closely with our medical provider to coordinate personalized treatment recommendations Manage checkout, rebooking, deposits, payments, and daily practice operations Develop strong relationships with patients and proactively maintain those relationships Follow up with prospective patients and patients who have not yet scheduled recommended treatments Help drive skincare and retail product sales Maintain inventory and coordinate product and supply ordering Assist with events, promotions, memberships, patient outreach, and practice marketing initiatives Track key performance metrics including leads, conversions, rebooking, treatment revenue, and retail sales Help establish systems, standards, and procedures as Palm Lux grows Eventually assist with training and managing additional front-office team members Who We're Looking For Our ideal candidate is polished, warm, confident, highly organized, and naturally comfortable with sales. You understand that exceptional service isn't simply answering the phone and scheduling appointments. It's remembering patients, anticipating their needs, following through, making thoughtful recommendations, and creating an experience that makes people want to return. Experience in medical aesthetics, plastic surgery, dermatology, cosmetic dentistry, luxury hospitality, luxury retail, or another high-touch service environment is strongly preferred.