Overview We are seeking a dynamic and highly organized Dental Office Manager to lead our dental practice with enthusiasm and expertise. This pivotal role involves overseeing daily operations, managing staff, ensuring compliance with healthcare regulations, and delivering exceptional patient service. The ideal candidate will bring a proactive approach to practice management, combining medical office experience with strong leadership skills to foster a positive and efficient clinical environment. Join us to make a meaningful impact on patient care while advancing your career in healthcare management! Responsibilities Lead and supervise dental office staff, including administrative personnel, hygienists, and dental assistants, fostering teamwork and high performance. Oversee fiscal management tasks such as budgeting, financial reporting, billing, and collections to ensure the practice's financial health. Manage medical records, electronic health records (EHR/EHR systems), patient management software like Eaglesoft and Dentrix, ensuring accuracy, confidentiality, and compliance with HIPAA regulations. Coordinate daily clinic operations, including patient scheduling, appointment management, and patient flow optimization to enhance the patient experience. Ensure adherence to healthcare policies, safety standards, and regulatory requirements such as JCAHO accreditation standards and HIPAA compliance. Implement human resources functions including hiring, training, performance evaluations, and staff development initiatives. Oversee medical billing processes and manage relationships with insurance providers and managed care organizations to maximize reimbursements. Maintain excellent customer service standards by addressing patient concerns promptly and professionally. Monitor clinic supplies inventory and equipment maintenance to ensure smooth operational flow. Facilitate communication between clinical staff, patients, vendors, and external healthcare providers for seamless practice operations. Experience Proven experience managing a busy dental or medical office with a strong understanding of healthcare practice management principles. Demonstrated supervisory experience leading teams within a healthcare setting; ability to motivate and develop staff effectively. Extensive knowledge of medical administrative support functions including medical records management, billing procedures, and compliance protocols such as HIPAA. Familiarity with EMR/EHR systems like Eaglesoft or Dentrix; proficiency in Microsoft Office Suite for reporting and documentation tasks. Prior experience in fiscal management—budgeting, financial analysis, billing—and managing healthcare practice finances. Strong understanding of healthcare regulations including JCAHO standards, health policy policies, utilization management, and managed care processes. Experience working in a fast-paced clinic environment with acute care or hospital experience considered an asset. Excellent managerial communication skills combined with customer service expertise to foster a positive patient experience. Join us as our Dental Office Manager to lead our team toward operational excellence while delivering outstanding patient care!
Pay:
$25.00 - $30.00 per hour
Benefits:
401(k) 401(k) matching 403(b) Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): how many years experience do you have as an Office manager in dental