A Veterinary Practice Manager manages a veterinary practice office for a group of veterinarians. Works with veterinarians and veterinary technicians and hires and supervises administrative staff. Oversees business operations and administration for an office, including scheduling, bookkeeping, billing, patient records and equipment and supply orders.
Description We are seeking a dynamic Practice Manager to join our hospital team! About the
Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities People Management :
recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
Financial Management :
overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
Customer Service :
resolving client issues and escalations and overseeing follow-up communications This position requires regular on-site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff. We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws Skills Knowledge, & Expertise Minimum of 3 years' experience in a supervisory role Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality). A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team Benefits Health Care Plan (Medical, Dental & Vision Options) 401k match Generous paid time off (PTO) Six (6) weeks of paid Parental Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Corporate discount program Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people! About Lindsey & Wills Animal Hospital Lindsey & Wills Animal Hospital is a small animal veterinary clinic dedicated to delivering comprehensive medical, surgical, and dental care for our patients. We pride ourselves on our robust diagnostic capabilities, utilizing both in-house testing and partnerships with external laboratories. When advanced diagnostics or treatments are necessary, we collaborate closely with several referral centers in Georgia and Florida. Our hospital also features comfortable indoor boarding kennels with an outdoor walking area for our patients.
