Southern Trails Vet is a veterinarian-owned practice in Evans, GA, providing high-quality care for dogs and cats. Led by Dr. Maria Flippo, we are committed to building strong client relationships and creating a positive, team-oriented culture. We believe in bringing joy back to veterinary medicine through collaboration, professional growth, and a supportive work environment. About the Role The Veterinary Practice Manager is responsible for overseeing the day-to-day business operations of the practice, ensuring operational efficiency, financial performance, exceptional client service, and employee engagement. This role serves as a leader and resource for the veterinary team while supporting the delivery of high-quality patient care.

Key Responsibilities:

Practice Operations:

Manage daily clinic operations to ensure smooth workflow and efficiency Monitor inventory levels and vendor relationships Ensure compliance with veterinary, OSHA, state, and federal regulations

Team Leadership & Human Resources:

Recruit, hire, onboard, train, and retain team members Develop employee schedules and maintain appropriate staffing levels Conduct performance evaluations and provide coaching and development opportunities Foster a positive workplace culture focused on teamwork, accountability, and excellence Address employee relations matters professionally and confidentially Manage payroll

Financial Management:

Oversee budgeting, forecasting, and financial reporting Monitor key performance indicators (KPIs) and practice profitability Manage accounts payable, payroll processes, and expense control Identify opportunities to improve operational and financial performance

Client Experience:

Ensure exceptional customer service standards are maintained Resolve client concerns and complaints promptly and professionally Support client education initiatives and community outreach efforts Help maintain a welcoming and positive client experience

Strategic Growth:

Collaborate with veterinarians and leadership to achieve business goals Implement marketing and client retention initiatives Analyze operational data and recommend improvements Lead special projects and continuous improvement efforts Complete other duties as assigned

Qualifications:

3+ years of management experience, preferably in a veterinary, healthcare, or service-based environment Strong leadership and team development skills Experience with budgeting, staff scheduling, and operational management Excellent communication, organizational, and problem-solving abilities Proficiency with practice management software and Microsoft Office applications Bachelor's degree in Business Administration, Management, Healthcare Administration, or a related field, preferred

Pay:

$60,000.00 - $65,000.00 per year

Benefits:

401(k) matching Continuing education credits Dental insurance Health insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person