Job Title:

Patient Liaison / Bilingual

• Korean or Spanish
• perferred

Status:

Non-Exempt Direct Report:

Practice Administrator Position Summary:

Perform a wide range of administrative and office support activities to efficiently operate the organizations.

Scope of Responsibility:

Office Coordinator

• Maintain patient and Physician schedule in billing system
• Answer phones, appointment scheduling, surgery scheduling.
• Check email/voicemail to respond to time-sensitive messages from patients and Physician.
• Contact patients and provide updates on benefits and financial responsibility. Remind patients of time-of-service payments. Request additional information if needed.
• Collect patient payments / balance daily reports
• Obtain and mail medical records when required.
• Coordinate activities to ensure efficiency and quality service is delivered within all section of the clinic. Constantly assess patient flow, wait time and schedules.
• Audit office practices, documentation, and process to assure to office policies and procedures, including but not limited to auditing patient accounts and monitoring the billing system for errors and follow up.
• Assure that the office physical appearance is properly maintained and in excellent condition for patients and doctors Front or back office medical experience
• Bilingual perferred
• ( Korean or Spanish) Knowledge of clerical and administrative procedures and systems such as filing, record keeping and scanning Computer skills and knowledge of relevant software Knowledge of principles and practices of Medical office procedures

Job Type:

Full-time Pay:

$40,000.00 - $43,000.00 per year

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Medical Specialty:

Surgery Work Location:

In person