Job Summary We are seeking a dynamic and highly organized Medical Office Manager to lead the operations of a busy pain management practice. This role is vital in ensuring the smooth, efficient, and compliant functioning of the clinic. The ideal candidate will possess strong healthcare management skills, extensive medical office experience, and a passion for delivering exceptional patient care. As the cornerstone of our practice, you will oversee administrative functions, manage staff, ensure regulatory compliance, and optimize financial performance. Your leadership will foster a positive environment that promotes teamwork, efficiency, and outstanding patient service. Responsibilities Oversee daily clinic operations, including patient scheduling, billing, coding, and medical records management using EMR/EHR systems such as Epic or eClinicalWorks. Supervise healthcare staff including nurses, administrative support personnel, and clinical assistants to ensure high-quality patient care and excellent customer service. Manage fiscal responsibilities such as budgeting, financial management, medical billing, and practice profitability while maintaining compliance with healthcare regulations like HIPAA and JCAHO standards. Coordinate human resources functions including hiring, training, performance evaluations, and staff development to foster a motivated and compliant team. Ensure adherence to health regulation policies and maintain compliance with all healthcare laws and standards related to pain management practices. Utilize patient management software to streamline patient flow, appointment scheduling, and electronic health records (EHR) management for optimal clinic efficiency. Implement quality assurance protocols related to medical records accuracy, medical terminology standards, and clinical documentation. Facilitate communication between healthcare providers, insurance companies (managed care), and patients to ensure seamless care delivery and accurate billing processes. Qualifications Proven experience in medical office management within a healthcare or pain management setting; clinic experience preferred. Strong supervisory skills with demonstrated ability to manage teams effectively in a fast-paced environment. Extensive knowledge of healthcare management systems such as Eaglesoft, Dentrix, Epic, eClinicalWorks or similar EMR/EHR platforms. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for administrative tasks and reporting purposes. In-depth understanding of health regulation policies including HIPAA compliance and JCAHO accreditation standards. Experience with medical billing, coding (medical terminology), budgeting, and financial management within a healthcare practice. Excellent managerial communication skills with an emphasis on customer service excellence. Knowledge of acute care and hospital experience is advantageous; dental clinic experience is a plus. Ability to handle complex administrative duties such as human resources functions and healthcare practice management with professionalism and attention to detail. Join us in leading a vibrant team dedicated to providing exceptional pain management care! This role offers an exciting opportunity to shape the operational success of our practice while supporting our mission to improve patient outcomes through efficient practice management and compassionate service.

Pay:

Up to $33.00 per hour Expected hours: 32.0 - 46.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person