A Clinical Practice Manager manages a clinical practice for a hospital clinic or department. Works with a clinic medical director and other clinicians and hires and supervises administrative staff. Oversees clinic business operations and administration including scheduling, bookkeeping, billing, patient records, equipment and supply orders.
Urgent Care Territory Manager (Operations) Xpress Wellness Urgent Care - 3.3 Wichita, KS Job Details Full-time 10 hours ago Qualifications Streamlining administrative processes as a healthcare practice manager Employee onboarding Managerial strategic planning Strategic management Patient question and concern management Patient flow optimization Recruitment process management Team leadership Workflow management (operations management method) Coaching Staff scheduling Patient complaint handling Team scheduling Mid-level Healthcare provider promotion Talent development Healthcare practice inventory management Disciplinary action management Team development Patient experience leadership Financial report interpretation Clinical performance metrics Clinical staff mentoring Team training Financial control management Territory management Recruiting Leading team collaboration initiatives Interviewing Budget management in healthcare
Full Job Description Description:
Position Summary:
As a Territory Manager, you'll be at the forefront of clinic performance, leading teams, optimizing patient experiences, and driving strategic initiatives across multiple locations. This high-visibility role blends hands-on leadership with operational excellence, offering the opportunity to shape outcomes, mentor staff, and influence key business metrics. If you're passionate about leading with purpose, thrive in dynamic environments, and are eager to grow with a mission-driven organization, this is your chance to lead boldly and make a difference.
Implements and supports territory-wide strategies aligned with organizational goals. Participates in
Marketing Initiatives:
Collaborates with Marketing and other business functions, as needed, to promote services and increase patient volume.
People Leadership Staffing Oversight:
Coordinates hiring needs, conducts interviews and evaluations, and ensures effective onboarding and training.
Coaching & Development:
Initiates coaching and corrective action plans, including disciplinary measures, in partnership with Clinic Leads. Support each Clinic Leads by ensuring patient complaints are addressed fully and all other people related issues are addressed appropriately and timely.
Team Engagement:
Conducts staff meetings and participates in clinic management discussions to foster communication and alignment.
Performance Management:
Initiates coaching, corrective actions, and disciplinary processes with Clinic Lead to ensure consistent levels of performance across all team members.
Operational Leadership Clinic Presence:
Maintains strong visibility by working onsite at clinics at least three days per week.
Workflow Optimization:
Reviews clinical flow, staff scheduling, and patient throughput with each Clinica Lead to enhance operational efficiency.
Financial Leadership Budget Accountability:
Reviews financial reports and drives key performance indicators (KPIs) and financial goals (e.g., EBITDA, labor goals).
Inventory & Cost Control:
Reviews Clinic inventory management and ensures budget-conscious ordering practices.
Adaptability & Physical Requirements Work Environment:
Must adapt to unpredictable situations, irregular hours, and occasional travel.
Physical Abilities:
Includes walking, standing, bending, lifting, driving and other physical tasks.
Working Conditions:
May be exposed to/occasionally exposed to patient elements; subject to varying and unpredictable situations and interruptions; occasionally subjected to irregular hours; occasional pressure due to a fast-paced environment. Position may require lifting, carrying or pushing equipment.
Requirements:
Physical Requirements:
Must be able to see with corrective eye wear Must be able to hear clearly with assistance May be exposed to infectious and contagious diseases May be in contact with patients under a wide variety of circumstances Able to handle emergency or crisis situations May be occasionally subject to irregular hours and/or frequent travel May be required to wear protective equipment as necessary
