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Cobalt Dental Care

Patient Experience Specialist

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Job Description

Join our growing, technology-driven dental practice as our Patient Engagement Specialist responsible for scheduling, treatment coordination, discussing financial options and assisting with collections.

•This leadership role will oversee all practice management functions and ensure doctor compliance with state regulatory requirements, HIPAA standards, and office policies. Key Responsibilities Daily patient scheduling, coordination, and communication Advance appointment reminder notifications to patients Ensuring proper billing, insurance, and collections Ensure compliance with HIPAA and state dental regulations Support and communicate with all staff members Be part of the operational efficiency and exceptional patient care in a fast-paced environment Qualifications Dental office experience preferred Proficiency with Dentrix and comfort with AI-driven technology Strong organizational and communication skills Ability to think independently, problem-solve quickly, and work autonomously Knowledge of healthcare compliance and dental office operations We're seeking a motivated individual who thrives in a fast-paced environment and is passionate about innovation, efficiency, and outstanding patient care.

Pay:

$24.00 - $30.00 per hour Expected hours: 28.0 - 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Life insurance Paid time off Parental leave Tuition reimbursement

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Dental Insurance