Dental Operations Manager Passion Dental

LLC - 4.5

Chicopee, MA Job Details Full-time $62,400 - $85,000 a year 19 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications Customer communication Full Job Description Description Passion Dental is seeking an experienced and motivated Office Manager to lead the daily operations of our XXXXXXX practice. The Office Manager will be responsible for overseeing office operations, supporting team development, ensuring an exceptional patient experience, and helping the practice achieve operational and financial goals. This position is ideal for a strong leader who thrives in a fast-paced dental environment and enjoys building high-performing teams.

Responsibilities:

Oversee day-to-day operations of the dental practice Lead and support front office and clinical support team members Ensure a positive patient experience from scheduling through treatment completion Manage scheduling, patient flow, and office productivity Support treatment acceptance and patient financial discussions Monitor office performance and key metrics Assist with hiring, onboarding, and training team members Address patient concerns and resolve issues professionally Partner with doctors and leadership to support practice growth Ensure compliance with company policies and industry regulations Why Join Passion Dental? Established patient base Supportive leadership team Competitive compensation and bonus opportunities Medical, dental, vision, and 401(k) benefits Career growth opportunities Collaborative and patient-focused culture

Qualifications:

Minimum 3 years of dental office management experience preferred Strong understanding of dental insurance, treatment planning, and patient financing Experience leading and developing teams Excellent communication and customer service skills Strong organizational and problem-solving abilities Ability to multitask in a fast-paced environment Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software preferred Positive attitude with a solutions-oriented mindset Commitment to exceptional patient care and team success

Preferred Qualifications:

Experience managing multi-provider dental practices Experience with recruiting and staff development Knowledge of scheduling optimization and production management Passion Dental is seeking an experienced Office Manager for our xxxxxxxx location. The ideal candidate will be a strong leader with dental management experience who is passionate about building successful teams, supporting exceptional patient care, and driving operational excellence. This role offers competitive compensation, growth opportunities, and the chance to make a meaningful impact within a growing dental organization.