Responsibilities include:

Managing office workflow and coordinating daily operations Supervising and supporting Central Registration Specialists Assisting with recruitment, onboarding, training, scheduling, and performance management of support staff Coordinating clinical scheduling to maximize efficiency and client access Collaborating with providers and clinical teams to resolve workflow issues and improve service delivery Monitoring staffing coverage, approving time off requests, and reviewing timesheets Maintaining high standards of customer service and client satisfaction Supporting special projects and operational initiatives Serving as a liaison for facility-related concerns and communications Ensuring compliance with agency policies, safety standards, and regulatory requirements Providing backup support for Medical Assistant duties when needed

Qualifications:

Associates Degree in Business Administrator or related field (or equivalent experience). At least 3 years of experience in a medical office and 2 years of supervisory experience in a healthcare or behavioral health setting. Strong leadership and organizational skills with excellent communication and interpersonal abilities. Strong problem-solving and workflow management skills If you are ready to bring your leadership, operational expertise, and passion for helping others to a dynamic healthcare organization, we want you to apply today! For more job opportunities with KBH, visit: www.kbhmaine.org

Pay:

$27.00 per hour

Benefits:

403(b) Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Education:

Associate (Preferred)

Experience:

medical office: 3 years (Required) healthcare/behavioral health supervisory: 2 years (Required) Ability to

Commute:

Skowhegan, ME 04976 (Required)

Work Location:

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