Practice Manager

Practice Manager Plush Laser - 1.0 Birmingham, MI Job Details Full-time $60,000 - $80,000 a year 12 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Referral program Qualifications Performance dashboard reports Community engagement Customer relationship building Guest relations Operations management Sales Sales management Event coordination Mid-level Sales team management Team development Hiring Entrepreneurship Continuous improvement Sales coaching Revenue target achievement Profit & Loss statement Healthcare team management Onboarding process management Profit and loss analysis Marketing Stakeholder relationship building Full Job Description Plush Laser is a boutique laser experience led by medical professionals. We deliver an elevated, friendly, and results-driven experience—every time. As Practice Manager, you'll lead the clinic day-to-day—owning operations, guest experience, team performance, and location-level results. You're an organized operator and people-first leader who coaches to process, metrics, and standards. Who You Are (Our Ideal Fit)

Leader:

You naturally lead, coach, and inspire a high-performing team.

Relationship-Driven:

You build trust with team members, guests, and local partners as the face of Plush in the community.

Entrepreneurial Owner:

You take initiative, solve problems, and treat the business like it's your own.

Growth-Oriented:

You bring a positive, solutions-first mindset with strong EQ; you love feedback and continuous improvement.

Detail-Obsessed Operator:

You care about the small touches that create an elevated atmosphere and keep the daily "ship" running smoothly.

Adaptable:

You navigate change with calm, communicate clearly under pressure, and stay flexible/resilient. What You'll Do Operations & Experience Lead daily clinic operations to Plush standards. Facilitate daily huddles; align the team on goals, promos, and priorities. People Leadership Hire, onboard, and develop RN & sales teams; set clear expectations and coach to performance. Build a positive, accountable culture aligned to Plush Core Values (elevated guest experience, collaboration, growth, celebration). Hold the team to SOPs, service standards, safety and compliance. Sales Support (Backup/Coverage) Provide supportive sales coverage for consultations or promo days when needed (not the primary seller). Coach Sales/RN teams on assisted sales: product recommendations, service add-ons, and promotion education. Track key metrics daily and celebrate team wins. P&L & Performance Support location

P&L:

help drive revenue initiatives, manage controllables, and protect margins. Maintain weekly KPIs/dashboards; act on insights to improve results. Community, Events & Partnerships Support local pop-ups, bridal shows, and brand partnerships: set-up, guest engagement, lead capture, and follow-through with the team. Collaborate with marketing on in-clinic promotions and basic BTS content capture (quick phone photos/video). Schedule & Compensation Full-time, on-site in Scottsdale; weekends required; occasional evenings for events/promo days.

Compensation:

Competitive base salary +• performance incentives (revenue share + monthly bonus) +• complimentary employee treatments/skincare perks.

Job Type:

Full-time Pay:

$60,000.00 - $80,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance Application Question(s): What do you know about Plush Laser and why are you excited about the opportunity to join our team as a Practice Manager? As a Practice Manager, how would you ensure an elevated guest experience while also meeting operational, revenue and profitability goals? Share specific strategies or examples from your past roles. What specific skills and strengths do you bring that will enhance our clinic's operations and team performance? Please provide examples relevant to leadership, direct sales, and clinic management. Tell us about your experience with managing teams, achieving revenue targets, and handling P&L responsibilities. Include specific accomplishments and how you've overcome challenges in these areas. What unique qualities or experiences do you have that set you apart from other candidates for the Practice Manager position? How will these contribute to our team and clinic success? What does your current work availability look like, and how flexible are you with working weekends or attending local events as needed for this role? What are your salary requirements?

Work Location:

In person