Company Description Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the

Future of Health:

Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Job Description Medical Office Supervisor - Henry Ford Health Job Title Medical Office Supervisor

SHIFT DETAILS

Days STATUS:

Full Time, 40 hours per week

LOCATION

Henry Ford Family Medicine - Seville 15400 19 Mile Rd Ste 145 Clinton Township, MI 48038 Role Overview As a Medical Office Supervisor, you will oversee the day-to-day operations of our medical offices, ensuring smooth and efficient patient care. You¿ll lead and mentor office staff, implement quality assurance initiatives, and support strategic goals. Your role is critical in enhancing patient experiences and maintaining operational excellence within our healthcare environment. Why Henry Ford Health At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible. What You Will Do Supervise and mentor office staff, ensuring they provide exceptional patient care and service. Oversee staff orientation and training to maintain a skilled and motivated team. Implement and monitor quality assurance initiatives to sustain continuous improvement. Operationalize strategic initiatives to support the Medical Group¿s goals. Respond to patient needs, enhancing customer relations and satisfaction. Manage multiple projects with attention to detail, ensuring operational efficiency. What We Offer At Henry Ford Health, we foster an environment of collaboration, career growth, and mission-driven work. You¿ll have access to learning opportunities that empower you to excel in your role and make a meaningful impact on patient care and community health. Join Our Team Ready to make a difference? and be part of a team that¿s transforming healthcare. Qualifications Required Qualifications Associate's Degree or a minimum of 60 credit hours from an accredited institution Five to seven years of progressively responsible work experience in a physician's office, demonstrating leadership abilities to coordinate activities and staff within a medical office environment Strong verbal and written communication skills with the ability to instruct and interact effectively with diverse individuals Working knowledge of computer systems, software programs, and office equipment Working knowledge of current healthcare trends and government regulations Ability to maintain confidentiality of sensitive patient and practice information Demonstrated ability to manage multiple projects simultaneously with strong attention to detail Ability to perform frequent periods of standing, walking, and sitting throughout the workday Preferred Qualifications Prior experience in a leadership or supervisory role within a healthcare setting Familiarity with electronic health record (EHR) systems and healthcare management software Additional Information Ideal candidate MUST have EPIC experience and have Medical Assistant Certification. Strong communication skills and the ability to multitask and prioritize effectively.