Dental Office Manager| High-End, Revolutionary New Practice The Holistic Dental Studio Grand Rapids, MI Job Details Full-time 3 hours ago Benefits Continuing education credits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Retirement plan Qualifications Teamwork Guest relations Team development Production management Process management Full Job Description Office Manager | Lead the
Future of Dentistry:
The Holistic Dental Studio | Opening November 2026 This is not your typical dental office manager position. The Holistic Dental Studio is a revolutionary, high-end dental practice opening in November 2026, and we are building something truly different. We believe dentistry can be more thoughtful, more elevated, more connected, and more centered around the human experience. Our vision goes beyond exceptional clinical care. We are creating an environment where world-class dentistry meets extraordinary hospitality- and where both our guests and team members feel genuinely seen, valued, and cared for. To bring this vision to life, we are searching for an exceptional leader. Not just an experienced Office Manager. The best of the best. Someone who has mastered the traditional responsibilities of running a dental practice and is ready for an opportunity to build something bigger.
Who We're Looking For :
We are intentionally setting the bar high. Our ideal Office Manager is a proven leader with a deep understanding of dentistry, operations, people, and business performance. You are someone who doesn't wait to be told what needs to be done. You see it, own it, and move it forward. You understand that an exceptional practice doesn't happen by accident. It requires strong systems, engaged people, accountability, exceptional communication, and a leader who can bring all of those things together.
You are:
An experienced dental Office Manager or Practice Leader A proven leader who knows how to develop, coach, and inspire a team Highly organized and operationally minded Comfortable with KPIs, budgets, scheduling, production, collections, and business performance Confident holding people accountable while still leading with kindness and respect A strong communicator who can navigate difficult conversations Passionate about creating exceptional patient- or rather, guest- experiences Naturally proactive and solutions-oriented Comfortable making decisions and taking ownership Adaptable, flexible, and open to change Excited by innovation, technology, and doing things differently Able to balance high expectations with genuine compassion Someone who can bring calm and clarity to a fast-moving environment Most importantly, you are the type of leader people want to follow .
What This Role Really Means:
This is more than managing schedules, approving timecards, or putting out fires. As Office Manager, you will be responsible for helping build, lead, and protect the culture and operational excellence of The Holistic Dental Studio. You will partner closely with leadership and providers to ensure that the practice is operating efficiently, profitably, and intentionally.
You will help lead:
Daily operations and practice flow Team development and accountability Guest experience and hospitality standards Scheduling efficiency and capacity management Production and collections performance Financial and operational KPIs Systems, workflows, and process improvement Team communication and alignment Training and onboarding Problem-solving and conflict resolution You will be expected to understand the numbers behind the business- not just the people inside of it. And while we value experience, we are not looking for someone who is committed to doing things simply because, "That's how it's always been done." We want a leader who brings expertise while remaining curious. Hospitality Is Not an
Add-On:
At The Holistic Dental Studio, our patients are more than patients- they are our guests. Hospitality will be woven into every part of our practice. From the first phone call to the final follow-up, every interaction matters. As our Office Manager, you will be instrumental in setting and maintaining the standard for how our guests are treated and how our team treats one another. We want to create an experience that feels elevated, thoughtful, seamless, and deeply human. You will help ensure that our team doesn't simply provide great service. We create memorable experiences. Systems will change. Processes will improve. Challenges will arise; we need someone who doesn't become overwhelmed by that. We need someone who sees it as exciting. Someone who can bring order to ambiguity, create clarity from complexity, and help a team stay focused through change. This role requires maturity, confidence, emotional intelligence, resilience, and an incredible work ethic.
What We Offer:
We believe exceptional people deserve exceptional opportunities.
Our team members enjoy:
Competitive compensation Competitive performance-based bonus system Health and additional benefits 401(k) opportunities Paid Time Off (PTO) Continuing Education opportunities Annual scrub allowance Leadership and professional development opportunities A supportive, collaborative, high-performing culture The opportunity to build something extraordinary from the ground up
A Final Word:
We know this posting may not be for everyone. That's intentional. We are looking for someone exceptional. Someone who wants to look back a few years from now and say: "I helped build that." If you're an experienced dental leader with high drive, high standards, a passion for people, and the desire to help redefine what a dental practice can be, we want to hear from you. The future of dentistry is being built. We're looking for the person who can help lead it.
Benefits:
401(k) 401(k) matching Continuing education credits Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance