"I cannot say enough amazing things about this veterinary clinic." Google review Animal Medical Center of Marquette, located in Michigan's beautiful upper peninsula, is seeking an experienced Veterinary Practice Manager to partner with our management team in leading a progressive, full spectrum service, companion animal (canine and feline only) practice. Privately owned, we've built our reputation on unconditional compassion and uncompromising care—and we're looking for a leader who shares those values. "I was met with so much compassion and kindness by them!" Google review As Practice Manager, you'll help shape a positive workplace culture while overseeing daily operations, staff development, scheduling, human resources, compliance, and financial performance. Working closely with our medical leadership team, you'll play a key role in supporting operational excellence, developing a high-performing team, and guiding the continued growth of our feline-exclusive practice. "Absolutely love this clinic. The staff is super knowledgeable and helpful." Google review Certified Veterinary Practice Manager (CVPM) certification preferred, or interest in obtaining Five (5) years of customer service experience, with at least three (3) years in a supervisory role Prior experience in a veterinary or animal care setting preferred, but willing to train Fear Free handling skills and/or certification preferred Working knowledge of DEA and OSHA regulations, and ability to maintain accurate protocols Proficiency with Cornerstone PIMS and Microsoft Suite preferred Experience with IDEXX, Antech, and Heska laboratories Highly adaptable, quick learner, and comfortable in a fast-paced clinical environment Exceptional organizational, time management, and attention-to-detail skills Ability to de-escalate stressful situations with empathy and professionalism Commitment to delivering compassionate, high-quality client service and education Proven ability to lead, coach, and support team while fostering a positive, collaborative clinic culture Physical & Work Environment Requirements Ability to lift and carry up to 25 pounds (e.g., food bags, records, equipment) Ability to sit or stand for extended periods, with occasional bending, stooping, and reaching Comfort working in a clinical environment with exposure to noise, odors, animal waste, potential bites or scratches, and infectious diseases "This is by far the most caring and loving veterinarian office that I have ever had the pleasure of taking my cat!" Google review At the Animal Medical Center of Marquette, we strive to maintain a positive, inclusive, and collaborative culture where team members feel supported in their professional growth, brave enough to step outside their comfort zone, and deeply appreciated for their skills and abilities. We believe work should complement your life, which is why we offer flexible scheduling with no late nights or weekends. In addition, you'll enjoy:

Salary:

$60,000-$75,000 annually, commensurate with experience $600 Health insurance reimbursement for approved plans via marketplace Simple IRA with 3% company match Paid Time Off (PTO), including six paid holidays Continuing education and professional development opportunities Collaborative and supportive leadership team Generous employee pet care discount Equal Opportunity Employer Animal Medical Center of Marquette has partnered with Vet Positive Consulting to coordinate the recruitment process, allowing the hospital team to remain focused on providing exceptional patient care. To ensure prompt assistance, please direct all application and hiring-related questions to Vet Positive Consulting through Indeed or to Caylin@VetPositive.com. If you're passionate about developing people, improving systems, and creating an exceptional client and team experience, we'd love to meet you.

Job Type:

Full-time Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Continuing education credits Employee discount Health insurance Paid time off Professional development assistance Relocation assistance Retirement plan

Experience:

Customer service: 5 years (Required) Team management: 3 years (Required)

License/Certification:

Certified Veterinary Practice Manager designation (Preferred) Fear free certification (Preferred) Ability to

Commute:

Marquette, MI 49855 (Required) Ability to

Relocate:

Marquette, MI 49855: Relocate before starting work (Required)

Work Location:

In person