A Veterinary Practice Manager manages a veterinary practice office for a group of veterinarians. Works with veterinarians and veterinary technicians and hires and supervises administrative staff. Oversees business operations and administration for an office, including scheduling, bookkeeping, billing, patient records and equipment and supply orders.
Employee discounts Wellness resources Veterinary Callback / Client Service Specialist Petal Animal Clinic - Petal, MS "Excellence in pet healthcare. Exceeding client expectations. Christ-centered care."
Who We Are:
Petal Animal Clinic has been serving the city of Petal since 1981. With 2 veterinarians and a full support team, we provide everything from wellness/sick care, surgery, boarding, grooming and daycare — all with compassion and expertise.
The Role:
We're looking for a friendly, compassionate, and organized team member to join our Callback / Client Service Team. You'll call clients to schedule and confirm appointments and provide education about preventive care — helping every client feel heard, supported, and cared for.
What You'll Do:
Make outbound calls and for reminders Schedule appointments in Cornerstone software Answer and route incoming calls professionally Educate clients on vaccines, lab testing, and dentistry Document communications and outcomes accurately Work independently and with a team in a supportive environment
Who You Are:
High school diploma; 1+ years in call center or veterinary reception work Empathetic, organized, reliable, and detail-oriented Strong communicator with phone and computer skills Friendly, compassionate, and motivated to make a difference Bonus if
You Have:
Veterinary or healthcare experience Cornerstone veterinary software knowledge
Schedule & Benefits:
Part-time, Monday - Friday, 8:00 a.m. - 2:00 p.m. occasional Saturdays as needed Employee pet discounts, uniform allowance, and perks through
BenefitHub Who Should Apply:
You thrive helping clients, love a team environment, and take pride in professionalism, organization, and compassion.
Who Should NOT Apply:
This isn't a fit if you dislike phone communication, struggle with follow-ups, or need constant supervision. Join Us! Make a real difference for pets and their families — apply today and become part of our Petal Animal Clinic family!
