Senior Clinic Practice Manager, Pain Consultants Job ID:

000GL9 Tupelo Management - PAIN

CONSULTANTS EXP

Full Time - Day Posting Description We believe a career is more than just a career — it's a calling. Our teammates' "True North" is what calls them to health care; it's their passion. At North Mississippi Health Services, we believe in helping you leverage and connect that passion with a much greater purpose that impacts people you know and love. Job Description

JOB SUMMARY

The Senior Clinic Practice Manager at North Mississippi Health Services plays a pivotal role in overseeing the daily operations of their assigned region and home clinic. They ensure patient satisfaction goals, clinical standards, and quality benchmarks are achieved while supervising and coaching employees. As a manager of people, this role is responsible for supervising a team and optimizing operations within a designated department or area, ensuring productivity and effective team management.

JOB FUNCTIONS

Supervise:

Coordinates/oversees the daily functions/activities of assigned region and home clinic. Assure patient satisfaction goals, clinical goals and quality standards are met. Supervises and provides coaching for employees within scope of responsibility. Schedules staff members to ensure adequate coverage. Assures that all employees within scope of responsibility have adequate knowledge of the required policies & procedures.

Budget:

Prepare and maintain budgets to meet the departmental and organizational goals including personnel, expense and revenue.

Communication:

Responsible for efficient & effective communication between Clinic Staff, NMMC, NMMCI, and NMHS Administrative staff.

Regulatory:

Adheres to

NMHS/NMMC/NMMCI

Policies/Procedures/Guidelines. Complies with State/Federal/Regulatory laws/policies/guidelines.

Additional Responsibilities:

On-boarding new manager as well as providing continuing education/coaching to assigned region. Coordinates with the Director/Regional Director in budget preparation and financial success of assigned region. Serves as a resource to other practice managers regarding quality/value-based initiatives. Assures adequate team/provider staffing in regional clinics. Coordinates and leads special projects with the Director/Regional Director in an effort to maximize operation. Supports multiple clinics as needed to cover vacancies Functions at a higher level of leadership to support clinic administration projects as needed.

QUALIFICATIONS

Education Bachelor's Degree in business management or related field. Required Associate's Degree with 4 years of clinic manager experience in lieu of Bachelor's degree. Required High School Diploma or GED Equivalent associate degree with 8 years of clinic manager experience in lieu of Bachelor's degree. Required Licenses and Certifications Work Experience 1-3 years. Minimum of 3 years of supervisory/managerial experience. Required 4-6 years. Minimum of 5 years of experience in a clinic or other ambulatory setting. Preferred Knowledge Skills and Abilities Ability to work well with a wide variety of people Excellent written, computer, and verbal communication skills Excellent organizational skills; (written and oral) Knowledge of State and Federal Regulations regarding clinic systems; preferred Interaction with a patient population of all ages ranging from neonates to geriatrics Must have extensive contact with patients, family members, staff, providers, insurance companies, and industry representatives Must have excellent written and verbal communication skills Must reflect a positive, caring attitude toward clients, patients, staff and the public we serve Ability to staff clinics during various situations such as absence, peak, and slow times Ability to address customer service complaints Ability to adhere to clinic budgets Ability to communication issues to patients, staff, and public in an effective and confidential manner Physical Demands A thorough completion of this section is needed for compliance with legal standards such as the Americans with Disabilities Act. The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Standing . Occassionally Walking . Occassionally Sitting . Frequently Lifting/Carrying . Occassionally 20 lbs Pushing/Pulling . Rarely Climbing . Rarely Balancing . Rarely Stooping/Kneeling/Bending . Rarely Reaching/Over Head Work . Occassionally Grasping . Frequently Speaking . Frequently Hearing . Constantly Repetitive Motions . Frequently Eye/Hand/Foot Coordinations . Occassionally Benefits A

•vailable Continuing Education 403B Retirement Plan with Employer Match Contributions Pet, Identity Theft and Legal Services Insurance Wellness Programs and Incentives Referral Bonuses Employee Assistance Program Medical Benefits Dental Benefits Vision Benefits License +

Certification Reimbursement Life, Long-Term and Short-Term Disability, Group Accident, Critical Illness and Hospital Indemnity Insurance Employee Discount Program Other:

Early Access to Earned Wages Tuition Assistance Relocation Assistance Paid Time Away Special Employee Rates at NMMC Wellness Centers Requirements No additional requirements from any stated in the above description. Education You must have the following education to apply: You must have a Bachelors or higher