Join Our Dental Family Are you ready for a leadership role where you can make an impact, influence a team, and have a voice in how a practice grows? We offer the connection and collaboration of a smaller-team environment with the opportunity and momentum of a growing dental organization. Here, patients are more than appointments on a schedule, and team members are more than employees. We believe in building relationships, understanding what our patients truly want and need, and creating an environment where great people can do their best work. We are searching for an experienced Dental Operations Manager who brings energy, initiative, and a genuine desire to make things better. This is an opportunity for someone who enjoys bringing out the best in others, creating structure, improving processes, and turning challenges into solutions. Our ideal leader is organized, resourceful, people-focused, and performance-driven . You should be comfortable making decisions, navigating a fast-moving environment, communicating across different roles and personalities, and recognizing opportunities before they become problems. Most importantly, we want someone who is ready to take ownership —of the culture, the patient experience, the team's success, and the overall performance of the practice. If you're looking for a position where you can lead with purpose, continue developing professionally, and play an important role in the future of a growing dental organization , we'd love to meet you. Job Summary The Dental Operations Manager is responsible for overseeing the day-to-day operations of the dental practice while creating an organized, productive, and positive environment for both patients and team members. This position plays an important role in team development, office culture, patient experience, operational performance, and practice growth . You will work closely with doctors, team members, and organizational leadership to identify opportunities, solve challenges, establish goals, and help the practice continue to grow and succeed. For the right individual, this position also offers the opportunity to expand beyond individual office leadership and support additional locations as our organization continues to grow.

Key Responsibilities Lead Daily Office Operations:

Oversee the day-to-day functions of the practice, ensuring efficient patient flow, strong communication, and seamless coordination between clinical and administrative teams. Lead & Develop the

Team:

Coach, mentor, and support team members while establishing clear expectations, accountability, and opportunities for professional growth. Create a

Positive Office Culture:

Foster an engaged, collaborative, and solutions-focused environment where team members feel supported, valued, and motivated to succeed. Deliver an

Exceptional Patient Experience:

Address patient questions or concerns professionally and compassionately while maintaining a high standard of service.

Manage Team Scheduling:

Create and maintain effective staff schedules that support patient demand, productivity, and appropriate office coverage.

Support Treatment Acceptance:

Clearly and confidently present treatment plans, discuss financial options, and help patients overcome barriers to receiving recommended care.

Review Patient Accounts:

Audit patient accounts and records for accuracy and work with the appropriate team members to resolve discrepancies.

Monitor Office Performance:

Track key performance indicators and complete required daily and monthly reporting to identify opportunities for improvement and growth.

Drive Results:

Partner with doctors and organizational leadership to establish office goals and develop actionable strategies to achieve them.

Problem-Solve & Take Initiative:

Identify challenges, develop solutions, and take ownership of opportunities to improve office operations and the patient experience.

Support Practice Needs:

Remain flexible and willing to step in where needed to support the overall success of the practice.

Provide Regional Support:

Travel to new, acquired, or developing office locations as needed to support teams, strengthen operations, and assist with successful integration. Must-Have Qualifications To be considered for this leadership position, candidates should demonstrate the following:

Upbeat, Positive Personality:

Brings energy, optimism, and professionalism to the workplace and contributes to a positive team culture.

Leadership Experience:

Proven ability to lead, coach, motivate, and hold team members accountable while leading by example.

Team-Oriented Mindset:

A true team player who understands that collaboration and communication are essential to providing exceptional patient care. Desire to Excel in

Dentures & Implants:

An eagerness to learn, grow, and develop expertise within the world of dentures, implants, and comprehensive dental care.

Technological Proficiency:

Comfortable learning and utilizing dental software, digital systems, reporting tools, and other technology used throughout the practice.

Professionalism:

Consistently maintains a professional appearance, attitude, and approach when interacting with patients, doctors, team members, and organizational leadership.

Strong Communication Skills:

Excellent written and verbal communication skills with the ability to communicate clearly, professionally, and confidently. Attention to

Detail:

Highly organized with the ability to recognize important details while successfully managing multiple responsibilities.

Critical Thinking & Resourcefulness:

Able to assess situations, think independently, identify solutions, and take appropriate action.

Innovative Problem-Solving:

Approaches challenges with a solutions-focused mindset and looks for opportunities to improve processes, patient experiences, and team performance. Drive to

Succeed:

Motivated to achieve goals, improve performance, and continually grow both personally and professionally. Experience & Education Minimum of 2 years of management or leadership experience required Dental management experience required High school diploma or equivalent required Experience with treatment presentation, patient financing, scheduling, and dental office operations preferred Ability to understand and utilize office performance metrics and reporting Ability to effectively prioritize and manage multiple responsibilities in a fast-paced environment Flexibility and willingness to travel to additional office locations when needed Why You'll Love It Here We believe great patient care starts with a great team—and great teams need great leaders. You'll have the opportunity to make a meaningful impact within a growing dental organization while working alongside professionals who value communication, relationships, accountability, teamwork, growth, and compassionate patient care . We are committed to developing our leaders and providing opportunities to expand your skills, strengthen your teams, take on new challenges, and grow professionally as our organization grows. This is an opportunity for someone who wants to do more than simply manage an office. We're looking for a leader who wants to develop people, improve systems, build relationships, solve problems, drive results, and positively impact the patients and communities we serve. If you're looking for more than your next job—and want an opportunity to lead, grow, make a difference, and help shape the future of a growing dental organization—we'd love to meet you.

Benefits:

• Dental insurance
• Paid time off
• Paid training
• Flexible Schedule

Professional Development Assistance Job Type :

Full time position

Schedule:

• 8 Hour Day Shift
• Monday
• Friday | 8am
• 5pm

No Weekends Salary:

Starting 75K

• 82K per year

Job Type:

Full-time Pay:

$75,000.00

• $82,000.

00 per year

Experience:

Dental Office Management :

2 years (Required)

Work Location:

In person