Optical Manager - Elkhart, IN Medical Eyeglass Center Inc - 3.3 Westfield, NJ Job Details Full-time 10 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Bereavement leave Referral program Qualifications Insurance third-party billing Dispensing prescriptions Computer operation Customer communication Optical experience Medical claims processing Eyewear frame adjustment Medical insurance coverage verification Overseeing health insurance pre-authorization Optics High school diploma or GED Lens parameter identification Vision insurance POS systems Spectacle lens dispensing

Full Job Description Optical Manager Locations:

Multi-location management centered around the Elkhart area About Medical Eyeglass Center (MEC) At MEC, we partner with leading medical/ophthalmology practices to provide patients with high-quality vision care and eyewear services. Our employees work directly inside medical offices, helping patients select and fit eyewear while creating a positive, professional experience. We pride ourselves on accuracy, customer service, and a patient-first approach that sets us apart. Position Overview We are seeking a dynamic Optical Manager to lead operations at our Elkhart locations. This role is responsible for overseeing daily dispensary functions, driving sales performance, managing a team of optical associates and/or licensed opticians, and ensuring an exceptional patient experience. The ideal candidate is a strong leader with proven experience in retail, healthcare or optical management, excellent communication skills, and a passion for delivering results. What You'll Do Lead and manage all aspects of the optical dispensary, ensuring efficiency, profitability, and compliance with company standards. Build and maintain strong partnerships with clients, providers, technicians, and administrative staff. Recruit, train, and develop a high-performing optical sales team. Oversee sales performance, inventory management, patient flow, and merchandising strategies. Ensure accurate processing of orders and insurance claims, and timely delivery of financial reports. Monitor and improve key performance metrics, including sales, collections, and receivables. Implement promotional initiatives and provide input on product selection and inventory needs. Serve as the primary liaison between leadership and our client. What We're Looking For Proven leadership experience in optical, retail, or healthcare management. Strong financial and operational acumen with the ability to analyze data and implement improvements. Proficiency with all MS Office products Exceptional communication and relationship-building skills. Ability to recruit, coach, and inspire a team. Highly organized, detail-oriented, and adaptable in a fast-paced environment. Requirements High School Diploma or GED Minimum 6 months of experience in optical Knowledge of frame adjustments and frame repairs Experience taking accurate measurements (PD, seg height, optical center) Familiarity with optical lab processes and lens types (single vision, bifocal, progressive) Experience reading lenses using manual lensometer Ability to handle insurance eligibility checks and authorizations Strong attention to detail and accuracy when filling prescriptions Ability to multitask in a fast-paced environment Basic computer skills and experience with EHR or optical POS systems

Job Type:

Full-time Benefits:

401(k) Bereavement leave Dental insurance Employee discount Health insurance Paid time off Referral program Vision insurance About Medical Eyeglass Center Inc At Medical Eyeglass Center (MEC), we exist to turn optical dispensaries into thriving, patient-centered, revenue-generating extensions of leading medical and ophthalmology practices. We don't just consult — we partner, manage, and execute. From staffing and training to inventory, merchandising, and operations, we bring more than 45 years of hands-on expertise to every detail.