Overview Join a dynamic healthcare environment as a Dental Office Manager/Treatment Coordinator, where your leadership and organizational skills will drive the success of our dental practice. In this vital role, you will oversee daily office operations, coordinate patient care, and ensure smooth communication between patients and clinical staff. Your expertise in medical office management and patient relations will help create an efficient, welcoming atmosphere that promotes excellent dental care and patient satisfaction. This position offers an exciting opportunity to lead a dedicated team while maintaining compliance with healthcare regulations and managing practice finances. Duties Manage daily operations of the dental office, including scheduling, billing, and administrative support Coordinate patient treatment plans by explaining procedures, financing options, and insurance coverage clearly and confidently Oversee medical records management, ensuring accuracy, confidentiality, and compliance with HIPAA and other health regulation policies Supervise staff including dental assistants, front desk personnel, and hygienists to foster a collaborative team environment Utilize EMR (Electronic Medical Records) systems such as Eaglesoft or Dentrix to maintain accurate patient data and streamline workflows Handle fiscal management tasks such as budgeting, medical billing, and financial reporting to optimize practice profitability Ensure adherence to healthcare practice management standards, including compliance with JCAHO accreditation requirements and managed care policies Provide exceptional customer service by addressing patient concerns promptly and professionally while maintaining high levels of satisfaction Implement healthcare staff management strategies that promote professional development and operational efficiency Maintain knowledge of health regulation policies to ensure ongoing compliance across all aspects of clinic operations Requirements Proven experience in medical office management within a dental or healthcare setting; clinic experience preferred Strong supervisory skills with experience managing teams in a healthcare environment Proficiency in EMR/EHR systems such as Denticon, Eaglesoft, Dentrix, or eClinicalWorks; familiarity with Epic or similar platforms is a plus Expertise in fiscal management including budgeting, financial analysis, and medical billing processes Excellent managerial communication skills paired with outstanding customer service abilities Knowledge of HIPAA regulations, medical terminology, medical records management, and healthcare compliance standards Ability to handle medical administrative support tasks efficiently using Microsoft Office tools and patient management software Prior experience in healthcare practice management involving acute care or hospital settings is advantageous Familiarity with managed care policies, utilization management, and health regulation policies is desirable Demonstrated ability to manage teams effectively while fostering a positive work environment Join us to lead a vibrant team dedicated to delivering exceptional dental care while advancing your career in healthcare management!