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Wellspan Health
Manager Physician Practice Senior
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What they do
A Clinical Practice Manager manages a clinical practice for a hospital clinic or department. Works with a clinic medical director and other clinicians and hires and supervises administrative staff. Oversees clinic business operations and administration including scheduling, bookkeeping, billing, patient records, equipment and supply orders.
$112,129 / year median in Pennsylvania
-2% projected decline
Job Description
WellSpan Health
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Manager Physician Practice Senior
- Noninterventional Cardiology Franklin
- Part Time Chambersburg, PA Posted 2 days ago Apply Now Job Identification 227633 Job Category Clinical Care Job Schedule Part time Job Shift Shift1
- Day Locations 22 Saint Paul Dr, Chambersburg, PA, 17201, US Assignment Category Not Applicable FTE 0.
Job Description Schedule Full Time:
Monday- Friday Day Shift General Summary Manage the day-to-day operations of a large or multi-site outpatient clinic, health center or a complex procedural practice and takes complete ownership for the successful operations including financial, employee engagement and retention, and patient experience.
Responsibilities Duties and Responsibilities Essential Functions:
Responsible for strong financial performance through ensuring proper controls and practices are followed and documented to secure the financial viability of the practice. Provide exceptional leadership and promotes teamwork and collaboration. Creates an environment that supports high employee and physician engagement. Maintains competencies to function in any of the staff roles as needed in order to support efficient operations. If in a clinical capacity, the incumbent must possess the appropriate licensure to function in the role. Manage all human resource functions for the practice including but not limited to recruitment, hiring, training, professional development, mentoring, employee counseling, and terminations. Oversee performance management processes, including evaluations and salary planning. Address performance concerns promptly, ensuring appropriate corrective actions and documentation are completed in accordance with policy. Prepare and execute departmental budgets; monitor and approve payroll to ensure accuracy and alignment with staffing and budget targets; oversee supply ordering and inventory management; ensure accurate charge capture. Ensure compliance for various accrediting bodies and government agencies and performs all necessary reviews, audits, education, and training to maintain compliant status. Serves as the compliance liaison in designated practices. Determine physical maintenance and equipment needs and repairs and coordinates with internal or external resources. Resolves problems relating to the physical plant on a day-to-day basis to ensure the environment support our employee's engagement and meets our patients' expectations. Collaborate with market manager to build and maintain community partnerships and relationships to attract new customers, retain existing customers and support the health system's desired brand positioning. Partner with Public Relations and Marketing to support location, provider and/or specialty promotion. Continuously monitor the operations and workflow and revises operational procedures as necessary, in alignment with system practices, to ensure efficiency and drive extraordinary results. Constantly identify and implement areas for improvement and efficiencies including identified quality indicators. Develop and maintain a culture of safety in order to prevent or reduce errors and improve quality for patients, providers, and staff. Provide highest level of patient experience by ensuring data is monitored on a regular basis and staff are constantly exhibiting behaviors and services that our patients expect and deserve. Coach staff as appropriate to optimize the patient experience and lead by example creating a personalized experience for customers. Proactively lead service recovery activities. Responsible for developing and implementing solutions on a project basis for Strategic Initiatives, Service Excellence, or Quality Measures. This work may have broader impact and scope beyond the incumbents assigned practice area. Provides influence and mentorship to less tenured Practice Managers and Supervisors. May also have a Practice Manager as a direct report(s) and may serve in an interim capacity over a vacant practice. Develop plans to identify and reach short- and long-term goals and assure development and compliance with operating and capital budgets and achievements of financial performance.
Common Expectations:
Responsible for ensuring that high quality patient care and customer service is delivered in the most financially efficient way. Responsible for seeking out healthcare provider business challenges and creatively translating those challenges into requirements and solutions in a fast-paced environment. Customers include, but are not limited to regional leadership, physicians, providers, practice management, and staff. External customers include patients, and their caretakers, regulatory bodies, vendors and the community. Required forAll Jobs:
Performs other related duties as identified. WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program. WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.Physical Demands:
Standing- Occasionally Walking
- Occasionally Sitting
- Frequently Reaching
- Rarely Talking
- Frequently Hearing
- Frequently Repetitive Motions
- Occasionally Eye/Hand/Foot Coordination