Job Summary:

The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Centers Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals.

The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organizations mission within a Federally Qualified Health Center (FQHC) environment.

Benefits Offered:

Hamilton Health Center offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:

Medical, dental, and vision insuranceEmployer-paid life insuranceRetirement plan with employer contributionGenerous Paid Time Off (PTO) and paid holidaysEmployee Assistance Program (EAP)

Key Responsibilities:

Provide leadership, supervision, and oversight of all dental providers and clinical staffEnsure delivery of high-quality, patient-centered dental services across all locationsOversee clinical performance, peer review processes, and provider evaluationsDevelop, implement, and maintain dental policies and proceduresEnsure compliance with Joint Commission, OSHA, and all regulatory standardsCollaborate with leadership on operational planning, staffing models, and patient flow optimizationMonitor productivity, performance metrics, and departmental outcomesPartner with Finance and leadership to develop and manage departmental budgetsSupport revenue cycle initiatives and departmental financial performanceLead recruitment, onboarding, and development of dental staff in collaboration with Human ResourcesInvestigate and respond to patient complaints in accordance with organizational policyServe as Dental Radiation Safety Officer and ensure compliance with applicable regulationsPrepare reports, participate in leadership meetings, and support strategic initiativesProvide direct patient care as needed, consistent with credentials and privileges

Qualifications:

Required:

Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited programActive license to practice Dentistry in the Commonwealth of PennsylvaniaBoard certification or eligibility through the American Dental AssociationMinimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical settingDemonstrated experience managing clinical operations, staff performance, and compliance

Preferred:

Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organizationKnowledge of Joint Commission standards and regulatory survey processesExperience with budgeting, productivity metrics, and revenue cycle performanceBilingual (Spanish)

Knowledge, Skills, and Abilities:

Strong knowledge of dental practice management and regulatory standardsProven leadership, coaching, and conflict-resolution skillsAbility to manage multi-site operations and competing prioritiesStrong analytical and organizational skills with the ability to utilize data for decision-makingExcellent written and verbal communication skillsAbility to maintain confidentiality in compliance with HIPAADemonstrated professionalism, sound judgment, and ethical decision-making

Physical & Work Requirements:

Travel between Hamilton Health Center locations requiredAbility to sit or stand for extended periodsAbility to lift up to 15 poundsAbility to bend, reach, stoop, and perform fine motor tasks

About Hamilton Health Center:

Hamilton Health Center is the only Federally Qualified Health Center (FQHC) in Dauphin County. We are committed to improving the health of Central Pennsylvanias residents by delivering high-quality, respectful, and patient-centered health and related social servicesregardless of health, economic, or insurance status. Our mission-driven team works collaboratively to promote access, prevention, education, and whole-person care.

EOE