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Job Description
Integrated Care at
Home Practice Manager Location:
Saint Joseph, MI (Hybrid)
Status:
Full-Time |
Exempt Service Area:
Berrien, Cass & Van Buren Counties Benefits:
https://areaagencyonaging.org At Region IV Area Agency on Aging, our work is about people, not transactions. We are committed to helping older adults live with dignity, independence, and respect through innovative, person-centered services. We are seeking an experienced and collaborative Integrated Care at Home Practice Manager to oversee healthcare operations, care coordination, quality improvement, and practice performance while advancing whole-person care. Why You'll Love This Role Lead innovative healthcare and care coordination services that improve lives. Support a multidisciplinary team focused on whole-person care. Drive quality improvement, operational excellence, and service innovation. Collaborate with healthcare providers, community partners, and agency leaders. Make a meaningful impact on the health and well-being of older adults in the community. What You'll Do Oversee day-to-day operations of Integrated Care at Home services, including care coordination, workflow management, and service delivery. Supervise and support clinical, administrative, and operational staff. Monitor quality, utilization, operational, and financial performance metrics. Ensure compliance with Medicare, Medicaid, commercial insurance, and other payer requirements. Oversee EMR/EHR systems, care management platforms, reporting tools, and operational dashboards. Develop and maintain relationships with healthcare providers, referral sources, vendors, and community partners. Support quality improvement initiatives, policy development, and operational process improvements. Monitor reimbursement processes, documentation standards, and revenue cycle activities. Identify opportunities to improve efficiency, service delivery, and participant outcomes. Collaborate with leadership on strategic growth initiatives and service line development. Benefits at a Glance 13 paid holidays plus a floating holiday Generous paid time off package Competitive health insurance options Retirement benefits and employer contributions Professional development opportunities Hybrid work environment Visit https://areaagencyonaging.org for a complete overview of benefits. Qualifications Bachelor's degree in Healthcare Administration, Business, Public Health, Social Work, Nursing, Human Services, or a related field required. Equivalent combinations of education and experience may be considered. Experience in healthcare operations, care coordination, quality improvement, and healthcare reimbursement systems required. Experience supervising staff and managing healthcare programs preferred. Experience with Medicare, Medicaid, commercial insurance, and value-based care models preferred. Proficiency with EMR/EHR systems, healthcare reporting tools, data analytics, and Microsoft Office applications. What Makes Someone Successful in This Role Strong leadership and operational management skills. Ability to balance quality, compliance, and financial performance. Strong analytical and problem-solving abilities. Experience utilizing data to drive decision-making and continuous improvement. Excellent communication and relationship-building skills. Ability to lead teams through change while maintaining a focus on service excellence. Commitment to person-centered care and positive participant outcomes. Join a team that values innovation, collaboration, and community impact while helping older adults receive the care and support they need to thrive at home.
