We are seeking an experienced and organized Medical Office Site Manager to oversee the daily operations of our medical practice. This role oversees the Lancaster region. The Site Manager will be responsible for staff supervision, operational efficiency, patient satisfaction, and compliance with healthcare regulations. This role is critical in ensuring smooth clinic operations while supporting providers and staff in delivering high-quality patient care. Key Responsibilities Operations and Administration Manage day-to-day clinic operations to ensure efficiency and patient flow Oversee scheduling, front desk, clinical support, and office workflows Ensure compliance with HIPAA, OSHA, and other regulatory requirements Maintain office policies, procedures, and documentation Coordinate with vendors, service providers, and facility management Staff Management Supervise hiring, training, and performance management of all clinical and administrative staff. Develop and maintain staff schedules, ensuring adequate coverage for all practice operations. Promote a positive work environment and facilitate conflict resolution as needed. Patient Experience and Satisfaction Oversee patient scheduling, registration, and communication to ensure optimal patient flow. Oversee patient satisfaction surveys and feedback mechanisms to continually improve the quality of care. Work closely with clinical teams to ensure a high standard of patient safety, care, and comfort. Address patient complaints and concerns promptly to maintain the practice's reputation. Financial and Reporting Monitor daily operations, productivity, and key performance metrics Assist with budgeting, billing coordination, and revenue cycle processes Ensure accurate documentation and reporting to leadership

Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person