Experienced Dental Office Business Manager

Experienced Dental Office Business Manager Austin, TX Job Details Full-time $28 - $38 an hour 1 day ago Benefits Paid time off Qualifications OSHA (regulatory compliance area) Google Workspace Branding Operations management Achieving HIPAA compliance Workflow management (operations management method) 5 years Financial reporting Maintaining patient confidentiality Social media marketing strategy development HIPAA Marketing management Improving operational efficiency State healthcare regulations Marketing strategy development Communication platforms Bachelor's degree in business administration Medical scheduling Team development Hiring Financial operations management Bachelor's degree Team management Attention to detail Conflict management Healthcare team management Implantology Dental office experience Healthcare financial management Business Administration Patient interaction Public relations Productivity software Office management Senior level Business Account management Leadership Communication skills Staffing management Open Dental Overseeing training Customer complaint resolution Staff development Performance evaluation Full Job Description Smile Boutique Implant Center is an upscale, patient-centered, fee-for-service prosthodontic practice dedicated to excellence, exceptional patient experiences, and superior clinical outcomes. We specialize in complex dental care and implant solutions, emphasizing personalized, boutique-style service.

Primary Responsibilities:

Oversee all daily operations, ensuring smooth patient experiences and exceptional customer service. Manage and motivate office staff to maintain high productivity, efficiency, and adherence to practice policies. Coordinate hiring, training, ongoing performance evaluation, and disciplinary actions of staff. Maintain rigorous compliance with OSHA, HIPAA, and state and federal dental regulations. Oversee patient account management, ensuring accurate billing and financial operations. Implement and manage strategic marketing initiatives, including practice branding, advertising, public relations, and social media engagement. Regularly evaluate and update office systems, technology, and workflows to optimize efficiency and patient care quality.

Marketing and PR Detailed Duties:

Lead daily office meetings to ensure team preparedness and alignment. Address and resolve patient concerns promptly and professionally. Oversee and manage appointment scheduling to maximize productivity. Regularly review practice metrics, financial reports, and operational goals with the dentist. Implement staff development programs to enhance skills in patient communication, sales mindset, and office efficiency. Ensure the practice's brand and high-end experience is consistently represented in all patient interactions, marketing, and communications.

Skills and Qualifications:

Required:

Minimum 5 years of dental office management experience. Proven experience managing and leading dental practice staff. Proficiency with dental practice management software (Open Dental), communication tools (Weave), Microsoft Office, and Google Workspace. Exceptional organizational skills and attention to detail. Strong background in patient relations, including managing complex patient needs and delivering high-touch customer service. Demonstrated ability to implement effective marketing and social media strategies. Experience with complex case treatment presentation.

Preferred:

Bachelor's Degree in Business Administration, or related field. Knowledge of high-end or boutique healthcare practices. Experience with prosthodontics or implant-focused dental practices.

Interpersonal Skills:

Exceptional communication and interpersonal abilities. Proven capability in conflict resolution and problem-solving. Demonstrated initiative, accountability, and proactive attitude. High emotional intelligence with the ability to maintain professionalism under pressure.

Ideal Candidate Profile:

You are an energetic, detail-oriented professional who thrives in a boutique environment, where exceptional patient care, precision, and professionalism are non-negotiable. You take initiative, anticipate problems before they arise, and enjoy creating structured systems that enhance team performance and patient satisfaction. Your passion for high standards and continuous improvement aligns perfectly with our vision for delivering outstanding care and experience.

Schedule:

Monday to Thursday, 8-hour shifts If you align with these values and are excited to lead a boutique dental practice committed to excellence, we look forward to meeting you.

Job Type:

Full-time Pay:

$28.00 - $38.00 per hour

Benefits:

Paid time off People with a criminal record are encouraged to apply

Education:

Bachelor's (Preferred)

Experience:

Dental office management: 10 years (Required) Ability to

Commute:

Austin, TX 78759 (Required) Ability to

Relocate:

Austin, TX 78759: Relocate before starting work (Required) Willingness to travel: 25% (Preferred)

Work Location:

In person