Job Overview We are seeking a dynamic and highly organized Front Desk Manager to lead the reception and administrative operations of a busy dental practice. This energetic professional will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing front office functions. The ideal candidate will possess strong leadership skills, extensive medical office experience, and a passion for delivering exceptional patient service. Your role will be pivotal in maintaining smooth daily operations, supporting healthcare staff, and upholding compliance with healthcare regulations. Duties Oversee all front desk activities, including patient check-in/out, appointment scheduling. Supervise front office staff, providing training, guidance, and performance evaluations to foster a motivated team environment Manage patient records with precision, ensuring HIPAA compliance and accurate medical records documentation Coordinate with clinical staff to facilitate smooth patient flow and communication between patients and healthcare providers Handle billing processes, including medical billing, coding accuracy, and insurance claims processing in accordance with healthcare practice management standards Monitor office supplies and equipment inventory; ensure all systems are functioning optimally to support daily operations Enforce healthcare policies related to

HIPAA, JCAHO

standards, health regulation policies, and compliance requirements Requirements Proven experience in medical office management or healthcare practice management within a dental or medical setting Strong supervisory skills with experience managing teams in a healthcare environment Knowledge of electronic health records (EHR) systems such as Eaglesoft and Dentrix; proficiency in Microsoft Office Suite is essential Familiarity with medical terminology, medical billing procedures, and health regulation policies including HIPAA compliance Ability to handle fiscal management tasks such as budgeting, financial management, and resource allocation effectively Excellent managerial communication skills paired with outstanding customer service capabilities Prior experience with acute care or clinic environments is highly desirable; familiarity with managed care and utilization management is a plus Join our team to lead an energetic front desk operation that champions exceptional patient experiences while ensuring seamless administrative workflows. We're committed to fostering a supportive environment where your leadership can thrive—empowering both staff and patients alike!

Pay:

From $30.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person