• General Manager - Affordable Dentures & Implants
• Location:
• 1704 Military Pkwy, Ste 700, Mesquite, TX 75149
• Salary:
• $65,000 per year + performance bonus
• Job Purpose
• The General Manager is the leader of the
• Affordable Dentures & Implants
• office and is responsible for driving overall operational, financial, team, and patient experience performance.

This role provides day-to-day leadership to the office team and on-site laboratory while ensuring a high standard of patient care, compliance, efficiency, and service. The ideal General Manager is an energetic, results-oriented leader with a strong work ethic, excellent communication and treatment presentation skills, sound business judgment, and a genuine commitment to developing people and delivering an exceptional patient experience.

• General Duties & Responsibilities
• Office Operations & Patient Experience
• + Lead the day-to-day operations of the dental office, ensuring an efficient, professional, and welcoming environment.

+ Oversee scheduling, patient flow, consultations, and overall patient experience.

+ Resolve patient concerns and complaints professionally and with a patient-first approach.

+ Ensure the office and property are clean, organized, well-maintained, and appropriately stocked.

+ Open and close the office as needed.

+ Maintain compliance with HIPAA, OSHA, patient chart requirements, and other applicable regulations.

• Team Leadership & Development
• + Lead, motivate, and develop the office team to achieve operational, financial, and patient experience goals.

+ Hire, onboard, train, and develop team members to ensure they are fully equipped to perform their roles.

+ Monitor team performance and provide coaching, feedback, and disciplinary action when appropriate.

+ Foster a positive, collaborative culture focused on accountability and delivering an exceptional patient experience.

+ Keep doctors informed of key practice activities, challenges, opportunities, and successes.

• Laboratory Oversight
• + Supervise the on-site laboratory, including quality, production, efficiency, maintenance, and cleanliness. + Partner with the laboratory and office teams to ensure timely, high-quality patient outcomes.
• Financial & Administrative Management
• + Ensure daily revenue reports are accurate and submitted timely.

+ Ensure daily bank deposits are completed.

+ Monitor and manage office expenses, including payroll, dental supplies, and advertising.

+ Submit invoices to Accounting on a weekly basis.

+ Manage petty cash and provide required reporting to Accounting.

+ Submit payroll information accurately and on time for all office team members.

+ Monitor office performance and take action to improve financial and operational results.

• Educational Requirements
• + High school diploma or equivalent required. + Bachelor's degree preferred.
• General Knowledge, Skills & Abilities
• + Minimum of 3 years of management experience; healthcare, dental, retail, or other customer-focused environments preferred.

+ Strong leadership, communication, interpersonal, and relationship-building skills.

+ Excellent organizational and administrative abilities with strong attention to detail.

+ Strong analytical and problem-solving skills with the ability to make sound business decisions.

+ Results-oriented with the ability to set priorities, manage competing demands, and meet deadlines.

+ Ability to work effectively under pressure in a fast-paced environment.

+ Strong verbal, written, and listening communication skills.

+ Proficient in Microsoft Office, including spreadsheet and word-processing applications, as well as email.

+ Ability to collaborate effectively with doctors, team members, senior leadership, and cross-functional partners.

+ Demonstrated commitment to delivering an exceptional patient experience and developing high-performing teams.

• Job Details
• Pay Type
• Salary
• Hiring Rate
• 65,000 USD
• Job Category
• Practice Staff