A Veterinary Practice Manager manages a veterinary practice office for a group of veterinarians. Works with veterinarians and veterinary technicians and hires and supervises administrative staff. Oversees business operations and administration for an office, including scheduling, bookkeeping, billing, patient records and equipment and supply orders.
Description We are seeking a dynamic Practice Manager to join our hospital team! About the
Position:
In partnership with the Lead Veterinarian, the Practice Manager plays an integral role in leading the hospital team and providing excellent customer service to our patients. The practice manager is responsible for day-to-day hospital operations and serves as a liaison between the hospital team and our corporate support functions, including: marketing, payroll, IT, recruiting, finance, etc. This is a full-time position reporting to the Regional Director of Operations.
Key Responsibilities People Management :
recruiting, developing, disciplining, and terminating paraprofessional staff, including annual performance reviews
Financial Management :
overseeing the hospital's P&L, including accounts payable/accounts receivable, payroll, and inventory
Customer Service :
resolving client issues and escalations and overseeing follow-up communications Skills Knowledge, & Expertise Minimum of 3 years' experience in a supervisory role Veterinary practice management experience preferred, although we will also consider strong candidates from other service industries (i.e. human healthcare, retail, restaurant, hospitality). A positive, can-do attitude; strong people skills/emotional intelligence; willingness to roll up your sleeves and chip in to help the team Benefits Health Care Plan (Medical, Dental & Vision Options) 401k match Generous paid time off (PTO) Six (6) weeks of paid Parental Leave One (1) Work/Life Balance day off Short-term and long-term disability options Supplemental insurance options Discounted Veterinary Care Corporate discount program Opportunity to make an impact in your community while tackling a challenging variety of tasks and the ability to help animals among a great team of people! About Lighthouse Veterinary Clinic The Lighthouse Veterinary Clinic has proudly served Fort Bend County in the Houston, Texas area since opening in 2016, with a mission to prevent, detect, and treat diseases in our four-legged family members. As a multi-doctor practice, we emphasize team-based care, where collaboration and a shared passion for veterinary medicine lead to better outcomes for our small animal patients. We are committed to providing high-quality, evidence-based care while fostering an enjoyable work environment. Our clinic is equipped with modern technology, including cloud-based practice management software, dedicated surgical and dental suites, digital radiographs, digital dental radiology, and much more.
