About Us At Atlee Family & Cosmetic Dentistry, we focus on delivering exceptional, personalized patient experiences rather than operating a high-volume assembly line practice. Over the past four years, our clinic has transformed into a modern, digital practice equipped with cutting-edge scanning technology and streamlined dental systems. Our tight-knit team has worked together for over three years, cultivating a supportive, growth-oriented, and patient-centered environment. We invest directly in our personnel by offering comprehensive leadership mentorship, clear career advancement pathways in practice management, competitive compensation, performance bonuses, and a strong work-life balance with a four-day work week. Dental Treatment Coordinator Role Overview The Dental Treatment Coordinator manages front-desk intake, multi-provider scheduling, insurance benefits verification, and treatment plan presentations to ensure a seamless, five-star clinical and financial experience for every patient.

Dental Treatment Coordinator Key Responsibilities Treatment Planning & Financial Counseling:

Present comprehensive clinical treatment plans to patients, explain proposed procedures, outline financial options, and ensure high case acceptance while maximizing patient insurance coverage.

Insurance Verification & Authorizations:

Verify PPO dental insurance benefits, navigate pre-authorizations, process claims, calculate accurate patient co-pays/out-of-pocket costs, and assist patients in understanding their coverage.

Patient Intake & Front Desk Operations:

Greet patients warmly, execute seamless check-in and check-out procedures, collect co-pays and outstanding account balances, and maintain a welcoming reception environment using dental practice management software.

Schedule Optimization & Recall Management:

Manage daily clinical calendars, confirm patient appointments, coordinate hygiene recall systems, and optimize appointment scheduling to maintain efficient clinic workflow.

Administrative & Inter-Office Operations:

Manage digital patient charts, handle multi-line phone communications, process administrative documentation, and collaborate closely with Dr. Alice and clinical staff to ensure smooth daily office workflows.

Dental Treatment Coordinator Qualifications & Requirements Dental Admin Experience:

Minimum 1+ years of direct experience working in a dental front office, dental treatment coordination, or patient care role ( Mandatory ).

Treatment Planning Competency:

Demonstrated experience presenting dental treatment plans, explaining clinical options, and managing case acceptance ( Mandatory ).

Dental Insurance Knowledge:

Practical knowledge of PPO dental insurance plans, benefit verifications, pre-treatment estimates, co-pay calculations, and basic ADA codes ( Mandatory ).

Dental Software Proficiency:

Hands-on experience operating dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental) and digital administrative tools.

Communication & Leadership Abilities:

Outstanding verbal communication skills, exceptional attention to detail, a growth-oriented mindset, and a proactive approach to patient care.

Dental Treatment Coordinator Preferred Qualifications Digital Practice Experience:

Prior experience in a modern, chartless, or fully digital cosmetic and family dentistry practice setting.

Dental Treatment Coordinator Compensation, Structure & Benefits Compensation:

Competitive hourly base wage commensurate with dental experience ($21.00 - $25.00/hour DOE) plus performance-based Invisalign bonuses .

Work-Life Balance Schedule:

Full-Time | Monday through Thursday, 8:00 AM - 5:00 PM (Enjoy 3-day weekends every week!).

Career Growth & Mentorship:

Direct leadership development and training in advanced dental business and practice management systems.

Health & Retirement Benefits:

Comprehensive health insurance package and a 401(k) retirement savings plan. Dental Treatment Coordinator Equal Opportunity Employer Atlee Family & Cosmetic Dentistry provides equal employment opportunities to all team members and applicants without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or genetics.

Job Type:

Full-time Pay:

$19.00 - $25.00 per hour

Benefits:

401(k) Health insurance Paid time off Application Question(s): Please list 3 professional references we may contact (required)

Experience:

Dental treatment planning: 1 year (Required)

Dental Insurance:

1 year (Required)

Open Dental Software:

1 year (Preferred) Dental administration: 1 year (Required) Ability to

Commute:

Ashland, VA 23005 (Required)

Work Location:

In person