Dental Office Manager / Treatment Coordinator - Growth-Focused Implant Practice All On Smile Dental Implant Vancouver, WA Job Details Full-time $25 - $30 an hour 3 hours ago Benefits Paid time off Employee discount Qualifications Professional networking Interpersonal skills Finance Presentation skills Open Dental Full Job Description All On Smile Implant & Cosmetic Dentistry is a growing, privately owned dental implant practice in Vancouver, WA. We are looking for an exceptional Office Manager / Treatment Coordinator who wants to do more than simply manage a front desk. We are looking for someone who can help us grow the practice . This is an ideal opportunity for an experienced dental professional who is confident with patients, business-minded, highly organized, proactive, and motivated by results. You will work directly with the owner/doctor and play an important role in developing the systems and patient experience of a growing practice. We are a small team, so this is a hands-on position. Initially, you will handle front-office responsibilities while also taking ownership of treatment coordination, patient follow-up, lead management, and practice growth. What You'll Be Responsible For Build genuine relationships and trust with patients Present and coordinate large dental treatment plans, including full-arch implant cases Help patients understand treatment options, financing, and next steps without high-pressure sales Follow up consistently with patients who have not yet scheduled treatment Manage incoming implant leads from phone, website, Google, social media, and other marketing sources Track leads from initial inquiry → consultation → treatment acceptance Maintain organized follow-up systems so potential patients do not fall through the cracks Manage scheduling, phones, patient communication, collections, and general front-office responsibilities Work with the doctor to improve case acceptance and the overall consultation experience Help evaluate marketing results and identify which lead sources are producing actual patients Identify inefficiencies and proactively suggest ways to improve the practice Help create systems and workflows as the practice grows Eventually assist with training and managing additional team members Who We're Looking For We're looking for someone who: Has significant dental front-office, treatment coordinator, or dental management experience Has experience presenting large treatment plans Communicates exceptionally well and naturally builds rapport with patients Is comfortable discussing treatment costs and financing Understands that excellent treatment coordination is about earning trust and educating patients , not pressuring them Is persistent and organized with patient follow-up Has a strong sense of ownership and doesn't need to be told every small task that needs to be done Thinks about the business , not just their individual job duties Is comfortable working in a startup environment where systems continue to evolve Is coachable and willing to learn new approaches, regardless of previous experience Wants to grow professionally as the practice grows Open Dental experience is preferred but not required. Experience with dental implants, All-on-X/full-arch treatment, patient financing, lead management, or high-value case presentation is highly desirable. Compensation $25-$30/hour depending on experience and demonstrated ability We also believe that someone who meaningfully contributes to the growth of the practice should share in that success . For the right candidate, there will be an opportunity for performance-based bonuses tied to practice and treatment growth , allowing total compensation to increase substantially as the practice grows. This is not intended to be a traditional front-desk position with limited earning potential. We are looking for someone who wants to grow into a key leadership position within the practice. Schedule Our current clinical schedule is: Monday-Thursday, approximately 8:00 AM-5:00 PM Because we are a growing startup practice, hours may vary based on patient volume and the needs of the practice. Candidates should understand that 40 hours per week are not currently guaranteed . About Our Practice All On Smile is an independently owned implant and cosmetic dental practice focused heavily on dental implants and full-arch treatment. We are not a corporate dental office .
We believe in:
Quality over volume Honest treatment recommendations Exceptional patient communication A comfortable, personalized patient experience Continuous improvement Building a positive team culture Rewarding people who contribute to the success of the practice To Apply Please submit your resume along with a short response to the following: Tell us about a time you helped a patient move forward with a large dental treatment plan. What did you do to earn their trust and help them make their decision? We are looking for someone who wants to help build something , not simply clock in and out.