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Ayers Animal Hospital
Veterinary Practice Manager
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Based on West Virginia data
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What they do
A Veterinary Practice Manager manages a veterinary practice office for a group of veterinarians. Works with veterinarians and veterinary technicians and hires and supervises administrative staff. Oversees business operations and administration for an office, including scheduling, bookkeeping, billing, patient records and equipment and supply orders.
$83,281 / year median in West Virginia
+11% projected growth
Job Description
Company Description Welcome to Ayers Animal Hospital, where we treat your pet as our own! Dr. Mark Ayers and his associates are licensed veterinarians, treating small companion animals and pocket pets. Your pet's health and wellbeing is very important to us and we will take every step to give your pet the best possible care. At Ayers Animal Hospital, we treat your pets like the valued family members they are. Ayers Animal Hospital is a full-service animal hospital, and we are equipped to handle emergency cases as well as non-emergency medical, surgical, preventive health and dental cases. Dr. Mark Ayers, Dr. Candie Baker, Dr. Amber Lilly, Dr. Rebecca Metz and Dr. Julie Tackett are experienced in all types of medical, surgical, and preventive health conditions. Beyond first rate pet care, we make our hospital comfortable, kid-friendly and provide a very calm environment so your pet can relax in our spacious waiting room and look forward to meeting his or her own personal veterinarian. Check us out at Ayers Animal Hospital! Job Description We're Looking For We're seeking an experienced and compassionate Veterinary Practice Manager to lead the day-to-day operations of our hospital while supporting our team and delivering an exceptional client experience. The ideal candidate is an organized, confident leader who can balance people management, hospital operations, and client service in a fast-paced veterinary environment. Key Responsibilities Lead, coach, and develop hospital team members through training, feedback, and performance management. Partner with leadership on recruiting, hiring, onboarding, staffing, scheduling, and employee relations. Oversee daily hospital operations to ensure an efficient, welcoming, and positive environment. Address client and employee concerns professionally and promptly. Manage inventory, equipment, vendors, and purchasing to maintain appropriate supplies and control costs. Ensure compliance with hospital policies, OSHA, DEA/controlled substance regulations, and other required protocols. Ensure payroll and administrative processes are completed accurately and on time. Support client service, scheduling, patient records, and communication with pet owners. Build strong relationships with team members, doctors, clients, vendors, and the local community. Promote a positive hospital culture focused on teamwork, patient care, and exceptional client service. Perform other duties as assigned. What You Bring Strong leadership, communication, and organizational skills. Veterinary hospital or practice management experience preferred. Ability to multitask, problem-solve, and lead with fairness and accountability. A passion for veterinary medicine, team development, and outstanding client service.