We are looking for a detail-oriented Medical Records Clerk to support the accurate organization, maintenance, and release of patient health information. This contract position with permanent potential plays an important role in ensuring records are complete, accessible, and handled with strict confidentiality while providing responsive service to patients, providers, and internal teams. The ideal candidate brings experience working with medical documentation and electronic record systems in a fast-paced healthcare environment.
Responsibilities:
- Review and fulfill medical record requests in accordance with privacy regulations and internal standards, retrieving information from electronic, archived, and paper files as needed.
- Assist patients and visitors with in-person record requests, document request details accurately, and provide timely follow-up on next steps.
- Coordinate incoming requests from provider offices and deliver records through approved secure methods while meeting established turnaround expectations.
- Scan, index, and upload charts and supporting documents into the electronic medical record system to maintain accurate and accessible files.
- Examine patient charts for completeness, legibility, and missing documentation, then route deficiencies for correction and monitor them through resolution.
- Maintain tracking logs for chart location, status, and release activity to support record control and audit readiness.
- Prepare, assemble, and file completed charts promptly, while alerting appropriate departments to outstanding documentation nearing required deadlines.
- Support record retention activities by organizing files for off-site storage, performing periodic inventory reviews, and purging records according to policy.
- Gather and upload key clinical documents before and after procedures, and assist with reporting, committee review preparation, front desk coverage, and billing-related administrative support as needed.