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MACT Health Board, Inc.
Referral Specialist
Career Insights for Medical Records Clerk
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Based on California data
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What they do
A Medical Records Clerk compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.
$51,933 / year median in California
+5% projected growth
Job Description
Since 1969, MACT Health Boards mission has been to improve the health status of the American Indian and Alaskan Native population. Our goal is to continue to provide high quality care to our patients throughout a variety of services, including Medical, Behavioral Health, Chiropractic, Dental, Optometry, Massage Therapy, Womens Health, and more. Why MACT Health Care Inc?
Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well-being of our local communities? At MACT Health Board, thats not just an ideaits our daily mission and we invite you to explore our Career Opportunities. You wont be just another employee; youll be a valued member of a team committed to making a difference and we know that taking care of our community starts with taking care of our own. We reward our employees with competitive compensation, benefit options and provide training and advancement opportunities to provide you with the skills to succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation and individual value! When you join MACT, youll enjoy:
Medical, Dental, Vision, and life insurance benefits at no-cost to the employee403(b) retirement plan, PTO including vacation, sick time, paid holidays and moreBalanced working hours; Monday-Friday 8-5pm.
Competitive Salary of $25.56-$30.12 hourlyWho you are:
We are seeking a detail oriented Referral Specialist for a Full role working in a clinical setting. As a member of the health care team, the Referral Specialist is responsible for the referrals, diagnostic orders and surgery coordinating of patients to outside agencies, and the appropriate follow-up of those referrals.
Insurance verification and prior authorizationsTransmission of all required medical records to outside facilitiesFacilitate appointment scheduling or rescheduling for specialty careCompletion of follow-up on all including:
Confirming receipt of referralsReferral tracking and documentation of activities to include all elements of a referral.
Receipt of medical records and attaching them to the medical chart.
Respond to: telephone calls, faxes and e-mails regarding referrals and provide information with respect and courtesy while being effective and efficient.
Demonstrate ongoing knowledge and documentation of appropriate referral resources, required forms and key contact persons.
Connect and communicate with medical staff such as providers, medical assistants, and other MACT staff at outside facilities, to ensure efficient workflows What you need:
High school diploma or equivalent.
Medical Terminology.
Medical Office experience.
One year of experience as a referral clerk or similar type duties working with referral of patients for treatment.
One year of experience as a medical receptionist, medical assistant, or procedure scheduler or satisfactory completion of a medical receptionist/medical assistant training program.
Good detail analysis, accuracy, oral and written communication, patience and tact required. Current BLS/ALS certificateMust pass Occupational Health Screening.
Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.
Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier). The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature.
Are you searching for a career that offers more than just a paycheck? A career where your professional skills directly empower the health and well-being of our local communities? At MACT Health Board, thats not just an ideaits our daily mission and we invite you to explore our Career Opportunities. You wont be just another employee; youll be a valued member of a team committed to making a difference and we know that taking care of our community starts with taking care of our own. We reward our employees with competitive compensation, benefit options and provide training and advancement opportunities to provide you with the skills to succeed in your future! Our careers offer a unique balance of philanthropic opportunities, cultural preservation and individual value! When you join MACT, youll enjoy:
Medical, Dental, Vision, and life insurance benefits at no-cost to the employee403(b) retirement plan, PTO including vacation, sick time, paid holidays and moreBalanced working hours; Monday-Friday 8-5pm.
Student Loan Repayment ProgramDirect Student Loan Contributions:
Our BenefitED program allows us to make direct quarterly contributions to your student loans to help you pay them off fasterContinuing Education credits: We empower our providers to stay at the top of their field. We offer reimbursement for continuing education and licensure fees.Competitive Salary of $25.56-$30.12 hourlyWho you are:
We are seeking a detail oriented Referral Specialist for a Full role working in a clinical setting. As a member of the health care team, the Referral Specialist is responsible for the referrals, diagnostic orders and surgery coordinating of patients to outside agencies, and the appropriate follow-up of those referrals.
The Referral Specialist will:
Expedite the delivery of referrals, diagnostics orders and surgery coordination of patients including:Insurance verification and prior authorizationsTransmission of all required medical records to outside facilitiesFacilitate appointment scheduling or rescheduling for specialty careCompletion of follow-up on all including:
Confirming receipt of referralsReferral tracking and documentation of activities to include all elements of a referral.
Receipt of medical records and attaching them to the medical chart.
Respond to: telephone calls, faxes and e-mails regarding referrals and provide information with respect and courtesy while being effective and efficient.
Demonstrate ongoing knowledge and documentation of appropriate referral resources, required forms and key contact persons.
Connect and communicate with medical staff such as providers, medical assistants, and other MACT staff at outside facilities, to ensure efficient workflows What you need:
High school diploma or equivalent.
Medical Terminology.
Medical Office experience.
One year of experience as a referral clerk or similar type duties working with referral of patients for treatment.
One year of experience as a medical receptionist, medical assistant, or procedure scheduler or satisfactory completion of a medical receptionist/medical assistant training program.
Knowledge of medical computer programs:
Next Gen EPM, EHR, i2i Tracks, Epic and other HIEs. Knowledge and training in the HIPAA regulations related to patient care documentation, eligibility process and compliance to the regulations.Good detail analysis, accuracy, oral and written communication, patience and tact required. Current BLS/ALS certificateMust pass Occupational Health Screening.
Must possess a valid form of identification as listed on the U.S. Department of Justice I-9 form, verified using the E Verify system.
Clean DMV driving record and MACT auto insurance driving eligibility (determined by auto insurance carrier). The position requires an awareness and keen appreciation of American Indian traditions, customs, and socioeconomic needs and the ability at all times to meet and deal effectively in contacts with Indian health organizations which requires tact, courtesy, discretion, resourcefulness and good judgment in handling functions of a sensitive nature.