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Robert Half

Medical Records Clerk

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Job Description

Medical Records ClerkWe are looking for a detail-oriented Medical Records Clerk to support documentation review and provider outreach for a growing healthcare team in Centennial, Colorado. This Contract to Permanent position is ideal for someone who can evaluate clinical records thoughtfully, manage follow-up communication with medical offices, and stay effective in a changing environment. The role requires strong judgment, professionalism, and confidence working across electronic systems while helping ensure records meet established guidelines.
Responsibilities:
  • Examine patient charts, progress notes, and supporting medical documentation to confirm completeness, accuracy, and alignment with required standards.
  • Process certificates and related records by reviewing details carefully and making informed decisions based on clinical documentation.
  • Place outbound calls to physicians' offices and other healthcare providers to obtain missing records, verify documentation status, and follow up on outstanding items.
  • Respond to incoming calls professionally and assist with questions related to medical documentation and record processing.
  • Navigate multiple electronic systems throughout the day, including newer tools that support document review, and apply independent judgment when validating flagged information.
  • Assess records highlighted by automated review technology and determine whether the documentation supports qualification criteria.
  • Maintain organized documentation workflows and update records consistently to support timely processing.
  • Participate in weekly team meetings to share updates, discuss case progress, and stay aligned on priorities.