Full Job Description Location:

Miami, FL (On-site)

Job Type:

Full-Time Pay:

$640.00-$720.00 per week About Our Medical Center At Our Medical Center, we are committed to providing compassionate, patient-centered healthcare. We are looking for a dedicated professional who thrives in a fast-paced medical environment and understands the critical role accurate medical records play in delivering exceptional patient care. Position Summary We are seeking a fully bilingual Certified Medical Assistant with strong Medical Records experience to become a key member of our clinical team. This role is primarily responsible for requesting, tracking, organizing, and maintaining patient medical records while serving as the primary liaison between our providers, hospitals, specialists, imaging centers, laboratories, insurance companies, and other healthcare organizations. The ideal candidate is highly organized, detail-oriented, persistent in following up on outstanding records, and committed to providing an outstanding experience for both patients and providers. While the primary focus is Medical Records, this position will also provide occasional clinical support when needed. Key Responsibilities 1. Medical Records Request medical records from hospitals, specialists, laboratories, imaging centers, primary care providers, and other healthcare facilities. Follow up by phone, fax, email, and electronic requests until all required medical records are received. Communicate with insurance companies and outside providers regarding outstanding documentation. Upload, organize, and maintain accurate patient records in eClinicalWorks (ECW). Track all pending record requests and document follow-up activities. Ensure providers have complete patient documentation before appointments. Coordinate with physicians, referrals, and clinical staff regarding missing records, laboratory results, and supporting documentation. Maintain strict HIPAA compliance and protect patient confidentiality at all times. 2. Clinical Support Provide occasional Medical Assistant support when operational needs require it. Perform phlebotomy when needed. Support Psychiatry and Behavioral Health providers during patient care. Help create a welcoming, compassionate, and professional experience for every patient. Required Qualifications Active Certified Medical Assistant (CMA or RMA) certification. Fully bilingual in English and Spanish. Minimum 2 years of experience in Medical Records within a medical office or healthcare setting. Experience requesting and managing medical records from hospitals, specialists, laboratories, and other healthcare providers. Experience communicating with insurance companies and medical offices. Experience using Electronic Medical Records (EMR); eClinicalWorks (ECW) experience is strongly preferred. Strong knowledge of HIPAA regulations and medical documentation. Excellent organizational and time-management skills. Strong follow-up skills with the ability to manage multiple outstanding requests simultaneously. Excellent verbal and written communication skills. Outstanding customer service and interpersonal skills. Professional appearance and compassionate bedside manner. Preferred Qualifications Experience in Primary Care, Psychiatry, Behavioral Health, or Medicare Advantage. Previous phlebotomy experience. Experience working in a fast-paced outpatient clinic. What We're Looking For The ideal candidate is someone who: Takes ownership of their work and follows through until every request is completed. Pays exceptional attention to detail. Is compassionate, empathetic, and patient-focused. Communicates confidently with physicians, specialists, hospitals, insurance companies, and patients. Works well independently while collaborating effectively with the clinical team. Maintains professionalism and confidentiality in every interaction. Thrives in a fast-paced environment where organization and follow-up are essential. How to Apply Please submit your full resume through Indeed. Only candidates who meet the required qualifications, including bilingual proficiency and Medical Records experience, will be considered.

Pay:

$640.00 - $720.00 per week

Work Location:

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