8am-4:30pmEST Processed and managed patient medical records while maintaining confidentiality and HIPAA compliance. Retrieved, reviewed, and released medical records in accordance with authorization and Release of Information (ROI) procedures. Utilized electronic medical record (EMR) systems to access, update, and maintain patient documentation. Assisted patients, providers, and third parties with medical record requests and inquiries. Provided professional customer service through in-person, phone, and written communications. Verified patient information and ensured accuracy and completeness of medical documentation. Maintained organized record systems and met established productivity and quality standards. Collaborated with healthcare staff to support efficient records management and continuity of patient care. Performed data entry, scanning, indexing, and document management functions. Demonstrated strong computer proficiency and attention to detail in a fast-paced healthcare environment. Medical Records Area Lead