Medical Records Clerk Neuro Imaging Winter Park Winter Park, FL Job Details Full-time $16 - $18 an hour 21 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Qualifications Computer operation HIPAA Administrative experience High school diploma or GED Medical administrative support Healthcare privacy protection Health information management Technical Proficiency Office experience Client interaction via phone calls Full Job Description About Us Neuro Imaging Winter Park is a physician-owned outpatient imaging center in Winter Park, Florida, offering state-of-the-art MRI and CT scanning as well as X-ray and ultrasound services. We specialize in comprehensive brain and spine imaging and pride ourselves on accurate diagnoses delivered with patient-centered care in a convenient, community-focused setting. Position Overview Are you highly organized, great with computers, and passionate about helping people? We are looking for a Radiology Support & Records Specialist to serve as the central information hub for our center. No prior healthcare or radiology experience? No problem. We are fully committed to training the right candidate. If you have a strong background in customer service, retail, or general office administration, we will teach you the healthcare specifics—including medical records management, HIPAA privacy laws, imaging software (PACS), and legal processing. What You Will Do Once fully trained, your daily responsibilities will include:

Medical Records Requests:

Fulfill requests from patients and doctors asking for imaging reports, ensuring secure and timely delivery of their health information.

Subpoena Management & Legal Processing:

Carefully log, track, and process formal attorney requests and legal subpoenas for medical records, adhering strictly to legal deadlines and compliance laws.

Prior Imaging Management:

Request prior imaging and reports from other facilities and upload them into our PACS (imaging system) so our radiologists have them for comparison.

Mail & Financial Administration:

Sort incoming daily mail, scan documents directly into the correct patient charts, message the appropriate staff members, and post arriving payments into our billing system.

Portal Support:

Act as the friendly first point of contact to help patients and referring physician offices log in to our online portals. What We Are Looking For (Required Skills)

High Tech-Fluency:

You must be highly comfortable with computers, capable of navigating multiple browser tabs simultaneously, and quick to learn new software systems. Extreme Attention to

Detail:

Because you will be handling confidential medical records and legal documents, meticulous organization and accuracy are absolutely critical.

Excellent Customer Service:

You should possess a calm, patient, and professional phone demeanor

Self-Starter Attitude:

You take notes, ask good questions during training, and can manage your own workflow independently once you learn the ropes.

Education:

High school diploma or equivalent required. Benefits Health Insurance Dental Insurance Vision Insurance Paid Time Off Retirement plan with 3% contribution match

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Work Location:

In person