Medical Records Requests:

Fulfill requests from patients and doctors asking for imaging reports, ensuring secure and timely delivery of their health information.

Subpoena Management & Legal Processing:

Carefully log, track, and process formal attorney requests and legal subpoenas for medical records, adhering strictly to legal deadlines and compliance laws.

Prior Imaging Management:

Request prior imaging and reports from other facilities and upload them into our PACS (imaging system) so our radiologists have them for comparison.

Mail & Financial Administration:

Sort incoming daily mail, scan documents directly into the correct patient charts, message the appropriate staff members, and post arriving payments into our billing system.

Portal Support:

Act as the friendly first point of contact to help patients and referring physician offices log in to our online portals. What We Are Looking For (Required Skills)

High Tech-Fluency:

You must be highly comfortable with computers, capable of navigating multiple browser tabs simultaneously, and quick to learn new software systems. Extreme Attention to

Detail:

Because you will be handling confidential medical records and legal documents, meticulous organization and accuracy are absolutely critical.

Excellent Customer Service:

You should possess a calm, patient, and professional phone demeanor

Self-Starter Attitude:

You take notes, ask good questions during training, and can manage your own workflow independently once you learn the ropes.

Education:

High school diploma or equivalent required. Benefits Health Insurance Dental Insurance Vision Insurance Paid Time Off Retirement plan with 3% contribution match

Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off Vision insurance

Work Location:

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