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Robert Half

Credentialing Specialist

Career Insights for Medical Records Clerk

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Based on Illinois data

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What they do

A Medical Records Clerk compiles, processes, and maintains medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.

$42,279 / year median in Illinois

+3% projected growth

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Job Description

We are looking for a Credentialing Specialist to support provider enrollment and reappointment activities. This long-term contract position focuses on coordinating accurate, timely credentialing documentation, maintaining provider records, and helping ensure licenses and certifications remain current. The ideal candidate brings strong follow-through, sound judgment, and the ability to work closely with providers and internal stakeholders to keep credentialing workflows on schedule.
Responsibilities:
  • Experience in NCQA Credentialing for the state of IL
  • Guide healthcare providers through initial credentialing and recredentialing submissions, ensuring all required materials are completed and returned within established timelines.
  • Examine application packets for accuracy and completeness, then follow up promptly to resolve missing information or supporting documentation.
  • Encourage timely submission of signed applications, aiming to secure completed paperwork within 10 days of the original request.
  • Partner with credentialing team members to gather outstanding records and keep processing deadlines on track.
  • Enter and maintain provider profiles in credentialing platforms and databases, ensuring information remains current and reliable.
  • Produce recurring reports on upcoming expirations for licenses, certifications, and related credentials so renewal activity can begin early.
  • Monitor renewal status for medical licenses, board certifications, liability coverage, and other required credentials to prevent lapses.
  • Escalate unresolved expiration issues as needed and communicate with providers and medical staff offices to confirm active licensure and privileges.