Ensures accurate entry, access, and retrieval of database information. Provides computer support and data entry. Manages caseload with electronic visit verification (EVV). Generates necessary reports for management. Enters patient information in order to generate schedules and regulatory forms. May assist with the billing, payroll, and filing procedures. Promotes the Agency's philosophy and mission by presenting a positive image to patients/clients, families, physicians, and community agencies Facilitates the communications system which may include: mail distribution, pagers, phone system, memo's, answers incoming calls, documents and disseminates appropriate messages. Provide effective communication to patient/family, team members, and other health care professionals and maintains confidentiality. Performs special projects and other duties as requested.