000410

• Medical Records
• Medical Records Specialist Panoramic Health
• 2.

3 San Antonio, TX Job Details Full-time 1 day ago Qualifications Athenahealth Medical chart preparation Patient question and concern management Phone communication Medical office experience HIPAA Assisting medical staff Release of information request management Mid-level Phone call screening Health insurance knowledge Health information regulatory compliance NextGen Productivity software Phone triage Clinical confidentiality policies Faxing Managing patient records Associate's degree Cross-functional communication Full Job Description San Antonio Kidney Come Join our team!! Medical Records Specialist is responsible for providing complete patient health information as required for clinical encounters with the physician. This position works collaboratively with Front and Back Office Personnel, Physicians, Supervisors, Financial Counselor, and all ancillary services.

Responsibilities include:

Prepare EHR charts for assigned clinics. Comply with all HIPAA guidelines according to Panoramic Health policy and procedure. Medical releases processing for Panoramic Health. Inter-office correspondence. Process staff and patient incoming calls, faxes, and inquiries in regard to medical records releases. Answers all incoming calls in all assigned phone queues in a courteous, welcoming, professional & timely manner. Gathers and documents all information from the caller thoroughly and accurately. Answers as many callers' questions as possible without the need for transferring the call. Thoroughly understands the reason for the call. Initiates telephone screening by determining call status and handling calls according to established Panoramic Health policy and procedure. Cancels or confirms patient visits as requested by callers. Maintains a professional and courteous environment. Maintains strict patient and employee confidentiality. Perform other duties and responsibilities as required, assigned, or requested.

Qualifications:

A post-secondary certificate or associate degree in medical records technology. 2

• 5 years' experience with medical practice preferred.

Broad understanding of clinical operations, front office, insurance, and HIPAA regulations. Advanced computer skills in MS Office Suite, NextGen, Centricity, Medical Management, MS4, Practice Plus. Athenahealth and other applications/systems. Ability to communicate effectively and clearly with all internal and external customers Excellent planning skills with the ability to define, analyze and resolve issues quickly and accurately. Ability to develop both tactical and strategic solutions to business challenges. The Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, or any other status protected by federal, state, or local laws. The company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment For information about our Privacy Policy, please visit here